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Description
CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.
Description
Ringbrook serves as an AI receptionist tailored for plumbers, HVAC technicians, electricians, roofers, and various small trade and home-service enterprises. You retain your existing phone number; simply dial a short code from your service provider, and any unanswered calls are seamlessly directed to Brook, the AI representative. Answering in your business's name, day or night, she introduces herself as an AI and gathers essential information with inquiries like the issue at hand, the caller's name, callback number, address, and urgency of the request. Just moments after the call, you receive a text detailing the conversation, and each call is both recorded and transcribed for your convenience on your dashboard. If a caller wishes to speak with a specific individual, Brook can transfer the call directly to your cell phone. By integrating Google Calendar, she can schedule appointments during the hours you specify. Subscription plans begin at $99 monthly, with no binding contract, no initial setup fees, and a risk-free 30-day money-back guarantee, making it an accessible option for service professionals. This innovative solution enhances efficiency while ensuring that no customer query goes unanswered.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
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Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
$79/month
Free Trial
Yes
Free Version
No
Pricing Details
$99/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TetraCore
Country
United States
Website
callsaround.com
Vendor Details
Company Name
Reservation Destination LLC
Founded
2026
Country
United States
Website
ringbrook.com
Product Features
Product Features
Alternatives
Alternatives
No Alternatives
