Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.
Description
Productive is the first productivity multiplier for mobile phones that helps you remember details, win deals, work 10x faster, and retain them. Productive makes it easy to remember, organize, use, and share details from your calls in order to take your work to the next stage. You can set up custom recording options for CRM, personal, and new contacts. Keep track of every call to ensure your CRM is always up-to-date. Live voicemail transcriptions allow you to avoid feeling guilty about missing a call. You can see your CRM or personal notes as soon as your phone rings, so you are ready to greet them with confidence and perfect recall. Productive will connect your CRM contacts, giving you CRM Caller ID and call-logging. You can also automate note-taking and recordings. Screen pop is a feature that provides caller information, notes and call history for your CRM contacts. You can see notes from your last call history, and their favorite sports team.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Gong
No
HubSpot CRM
No
HubSpot Customer Platform
No
Keap
No
Microsoft Dynamics 365
No
Pipedrive
No
Salesforce
No
Salesloft
No
Wise Agent
No
Zoho CRM
No
Integrations
Gong
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Keap
Yes
Microsoft Dynamics 365
Yes
Pipedrive
Yes
Salesforce
Yes
Salesloft
Yes
Wise Agent
Yes
Zoho CRM
Yes
Pricing Details
$79/month
Free Trial
Yes
Free Version
No
Pricing Details
$19 per month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
TetraCore
Country
United States
Website
callsaround.com
Vendor Details
Company Name
Productive
Founded
2018
Country
United States
Website
productive.app/
Product Features
Product Features
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No