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Average Ratings 0 Ratings
Description
CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.
Description
Ply is a cutting-edge inventory and purchasing solution designed exclusively for trade businesses, leveraging artificial intelligence to optimize operations. By reducing urgent supply runs, it empowers contractors and service teams to enhance their billable hours through automated procurement processes, smart reorder notifications, and vendor comparisons, while also providing real-time insights into inventory across trucks, warehouses, and job sites. The platform features essential tools such as usage-based minimum and maximum thresholds, barcode printing, mobile scanning, and the ability to generate and reconcile purchase orders, all while seamlessly integrating with field service and accounting software like ServiceTitan, Jobber, Housecall Pro, and QuickBooks Online. It effectively consolidates material catalogs, monitors both in-use and consumed items, and identifies instances of over-ordering or excess stock to help maintain healthy cash flow. Users have reported a recovery of 5 to 10 additional hours each week by streamlining operations and eliminating the chaos associated with spreadsheets, all while ensuring complete visibility of material locations and timely replenishment needs. This comprehensive approach not only boosts efficiency but also supports better decision-making across trade businesses.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Acculynx
Housecall Pro
Jobber
PowerHouseWMS
QuickBooks Online
Sage Intacct
ServiceTitan
Integrations
Acculynx
Housecall Pro
Jobber
PowerHouseWMS
QuickBooks Online
Sage Intacct
ServiceTitan
Pricing Details
$79/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TetraCore
Country
United States
Website
callsaround.com
Vendor Details
Company Name
Ply
Founded
2022
Country
United States
Website
getply.com
Product Features
Product Features
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management