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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.

Description

Receive tailored AI suggestions for your alerts that align with the chosen persona. Parny AI offers three distinct personas: DevOps engineer, senior developer, and database administrator, each designed to deliver optimal alert recommendations. You can effortlessly include your colleagues in the on-call roster, ensuring that the appropriate individuals are notified promptly. Distribute on-call duties among team members using scheduled shifts and automated escalations to enhance responsiveness. Our platform empowers engineering teams to adopt a proactive stance, enabling quicker incident resolutions and a smoother operational experience. Additionally, you can access personalized analytics tailored to your organization, teams, services, and users. This ensures that you remain informed about your performance metrics, fostering continuous improvement in your organization's overall efficiency. With these tools at your disposal, your team can work collaboratively and effectively in managing alerts and incidents.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

AWS CloudTrail No 
AWS Security Hub No 
Amazon EventBridge No 
Amazon GuardDuty No 
Datadog No 
Dynatrace No 
GitLab No 
Grafana Cloud No 
Honeycomb No 
Jenkins No 
OpenSearch No 
Prometheus No 
Salesforce No 
SolarWinds Pingdom No 
SonarQube Server No 
Splunk AppDynamics No 
StatusCake No 
Sumo Logic No 
Wazuh No 
Zabbix No 

Integrations

AWS CloudTrail Yes 
AWS Security Hub Yes 
Amazon EventBridge Yes 
Amazon GuardDuty Yes 
Datadog Yes 
Dynatrace Yes 
GitLab Yes 
Grafana Cloud Yes 
Honeycomb Yes 
Jenkins Yes 
OpenSearch Yes 
Prometheus Yes 
Salesforce Yes 
SolarWinds Pingdom Yes 
SonarQube Server Yes 
Splunk AppDynamics Yes 
StatusCake Yes 
Sumo Logic Yes 
Wazuh Yes 
Zabbix Yes 

Pricing Details

$79/month
Free Trial Yes 
Free Version No 

Pricing Details

$7 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TetraCore

Country

United States

Website

callsaround.com

Vendor Details

Company Name

Parny

Founded

2022

Country

Turkey

Website

parny.io

Product Features

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

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