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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.

Description

MrCall is a sophisticated AI-based answering service that manages both mobile and landline calls, responding either instantly or after a predetermined number of rings. It operates around the clock, guaranteeing that every call is addressed, and it provides detailed transcriptions along with audio recordings of each conversation. The system can seamlessly transfer the gathered information to your CRM or other software tools while also sending out SMS and WhatsApp messages to callers with pertinent links or details. Furthermore, MrCall integrates flawlessly with Google Calendar, enabling it to present callers with available appointment slots and organize meetings accordingly. Additionally, it engages with callers by answering their inquiries using the knowledge base you supply, enhancing the overall interaction experience. The service also allows call transfers to internal company lines and can notify you through the MrCall app, email, or WhatsApp, keeping you updated on all communications, thus enhancing productivity and client engagement. Overall, MrCall not only ensures that you never miss a call but also streamlines your communication processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Calendar No 
WhatsApp No 

Integrations

Google Calendar Yes 
WhatsApp Yes 

Pricing Details

$79/month
Free Trial Yes 
Free Version No 

Pricing Details

$55 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TetraCore

Country

United States

Website

callsaround.com

Vendor Details

Company Name

MrCall

Founded

2021

Country

Italy

Website

www.mrcall.ai/

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