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Average Ratings 0 Ratings
Description
CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.
Description
LeadCareAI is designed to assist field service contractors in retrieving leads from missed calls. When a business owner or their team is unavailable to answer incoming calls, LeadCareAI can automatically respond to the missed caller with a prompt SMS text message, inquire about their needs, gather job details, and store the conversation while notifying the business via SMS or email. This lead information is conveniently organized in a user-friendly dashboard, enabling the business owner or staff to review the interaction, monitor its progress, and follow up as necessary. The platform proves particularly beneficial for owner-operated and family-run service businesses, where it may be challenging for the owner, their spouse, or a small team to take every call. By providing a reliable safety net, LeadCareAI ensures that callers receive a swift response regardless of whether the business is busy, on the move, engaged with family, or closed for the day. It is essential to note that LeadCareAI does not function as a live receptionist service, emergency dispatch system, or complete call center, but rather serves as a missed-call recovery and lead capture solution aimed at helping small service businesses enhance their responsiveness and minimize missed opportunities. By streamlining the way these businesses interact with potential clients, LeadCareAI ultimately contributes to improved customer satisfaction and potential growth.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$79/month
Free Trial
Yes
Free Version
No
Pricing Details
$147/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
TetraCore
Country
United States
Website
callsaround.com
Vendor Details
Company Name
Webwise Solutions LLC
Founded
2023
Country
United States
Website
www.leadcareai.com