Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.
Description
Flowyte serves as an innovative studio for crafting AI agents tailored for phone and chat interactions. Businesses simply articulate their services in straightforward English, and Flowyte creates an agent complete with a distinct persona, objectives, knowledge base, skill set, and guiding principles. These agents are equipped to handle calls and online chats around the clock, manage appointment bookings, qualify potential leads, gather caller details, respond to frequently asked questions, send SMS messages, and seamlessly transition conversations to human representatives as necessary. Teams are provided with the opportunity to test their agents prior to launch, analyze pre-flight reports, and review conversation logs after each engagement. Flowyte accommodates over 30 languages, offers both voice and keypad input options, allows for interruptions, and features an API for agent management. It is specifically designed to cater to small and medium-sized enterprises within service sectors like HVAC, plumbing, healthcare, real estate, legal services, restaurants, automotive, and franchises, ensuring they can enhance customer interaction efficiently. Additionally, Flowyte's user-friendly interface allows businesses to easily customize their agents to reflect their brand identity and values.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$79/month
Free Trial
Yes
Free Version
No
Pricing Details
$0/month; voice from $0.11/min
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TetraCore
Country
United States
Website
callsaround.com
Vendor Details
Company Name
Flowyte
Founded
2023
Country
United States
Website
flowyte.com