Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
We create and develop digital solutions that enhance the customer journey while enabling your teams to excel in their roles. The landscape of professional services is evolving due to heightened competition, changing customer demands, emerging work trends, and innovative technologies, which necessitate a fresh approach to customer engagement and service delivery. Our comprehensive offerings range from formulating your digital strategy to designing e-commerce platforms, mobile applications, customer interface portals, and internal intranets. These services facilitate the adoption of new business models, elevate customer satisfaction, and streamline operational efficiency. Our platform not only shortens time-to-market but also propels your digital transformation forward. Calls9 Nucleus offers all the advantages of a tailored development approach, featuring unique functionalities, personalized integrations, and a consistent brand representation throughout. Additionally, we deliver a fully managed service that encompasses routine backups, security enhancements, and ongoing support as part of our standard package, ensuring peace of mind for our clients. With our expertise, your business can thrive in this rapidly changing environment.
Description
Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Connect
No
Dropbox
No
Five9
No
Genesys Cloud CX
No
Google Chrome
No
Google Drive
No
Kustomer
No
Mozilla Firefox
No
NiCE CXone Mpower
No
PayPal
Yes
Integrations
Amazon Connect
Yes
Dropbox
Yes
Five9
Yes
Genesys Cloud CX
Yes
Google Chrome
Yes
Google Drive
Yes
Kustomer
Yes
Mozilla Firefox
Yes
NiCE CXone Mpower
Yes
PayPal
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$30/mo
Plans starting at $30 a user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Calls9
Country
United Kingdom
Website
www.calls9.com
Vendor Details
Company Name
Shelf.io
Founded
2015
Country
United States
Website
www.shelf.io
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
Enterprise Content Management (ECM)
Archiving & Retention
Yes
Collaboration Tools
Yes
Content Lifecycle Management
Yes
Digital Asset Management
No
Document Management
Yes
Electronic Signature
No
Information Governance
Yes
Mobile Access
Yes
Search
Yes
Version Control
Yes
Workflow Management
Yes
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
No
Indexing
No
Text Analytics
Yes
eDiscovery
No
Knowledge Management
Artificial Intelligence (AI)
Yes
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes