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Average Ratings 10 Ratings

Total
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features
design
support

Description

We create and develop digital solutions that enhance the customer journey while enabling your teams to excel in their roles. The landscape of professional services is evolving due to heightened competition, changing customer demands, emerging work trends, and innovative technologies, which necessitate a fresh approach to customer engagement and service delivery. Our comprehensive offerings range from formulating your digital strategy to designing e-commerce platforms, mobile applications, customer interface portals, and internal intranets. These services facilitate the adoption of new business models, elevate customer satisfaction, and streamline operational efficiency. Our platform not only shortens time-to-market but also propels your digital transformation forward. Calls9 Nucleus offers all the advantages of a tailored development approach, featuring unique functionalities, personalized integrations, and a consistent brand representation throughout. Additionally, we deliver a fully managed service that encompasses routine backups, security enhancements, and ongoing support as part of our standard package, ensuring peace of mind for our clients. With our expertise, your business can thrive in this rapidly changing environment.

Description

Guru transforms how teams access and trust information. As an AI knowledge platform, Guru unifies company data across chats, documents, and applications, giving people and AI assistants reliable, cited answers right where they work. It connects to systems like Slack, Teams, Salesforce, and Google Workspace to surface verified insights without constant searching. With automatic verification, source visibility, and permission-aware access, Guru keeps information accurate and ensures your organization operates from one dependable source of truth.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Access PeopleHR No 
Airtable No 
Asana No 
Beam AI No 
Dooly No 
Easyflow No 
Gmail No 
Google No 
Help Scout No 
HubSpot Customer Platform No 
Intercom No 
Lano No 
LiveChat No 
Microsoft SharePoint No 
Microsoft Teams No 
Okta No 
Sesame HR No 
Slack No 
Zoho CRM No 
monday AI work platform No 

Integrations

Access PeopleHR Yes 
Airtable Yes 
Asana Yes 
Beam AI Yes 
Dooly Yes 
Easyflow Yes 
Gmail Yes 
Google Yes 
Help Scout Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Lano Yes 
LiveChat Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Okta Yes 
Sesame HR Yes 
Slack Yes 
Zoho CRM Yes 
monday AI work platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Calls9

Country

United Kingdom

Website

www.calls9.com

Vendor Details

Company Name

Guru

Founded

2013

Country

United States

Website

www.getguru.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management Yes 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Employee Communication Tools

Activity / News Feed Yes 
Audio / Video Conferencing No 
Blogs Yes 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar Yes 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management Yes 
Surveys & Feedback No 

Enterprise Search

AI / Machine Learning Yes 
Faceted Search / Filtering Yes 
Full Text Search Yes 
Fuzzy Search Yes 
Indexing Yes 
Text Analytics Yes 
eDiscovery No 

Internal Communications

App Integration Yes 
Blogs Yes 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar Yes 
Newsletter Management Yes 
Photo Gallery Yes 
Social Sharing Yes 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Intranet

Activity / News Feed Yes 
Blogs Yes 
Calendar Management Yes 
Content Management Yes 
Discussions / Forums Yes 
Employee Directory Yes 
Knowledge Management Yes 
Policy Management Yes 
Search Yes 
Wiki Yes 

Knowledge Management

Artificial Intelligence (AI) Yes 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Sales Enablement

Collaboration Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Goals / Quota Management No 
Lead Management No 
Meeting Management No 
Performance Management No 
Presentation Management Yes 
Proposal Management No 
Territory Management No 
Training Management Yes 

Team Communication

Activity / News Feed Yes 
Audio Calls No 
Calendar Management No 
Chat / Messaging No 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access No 
Push Notifications Yes 
Search Yes 
Surveys & Feedback No 
Task Management Yes 
Video Conferencing No 

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