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Description
We create and develop digital solutions that enhance the customer journey while enabling your teams to excel in their roles. The landscape of professional services is evolving due to heightened competition, changing customer demands, emerging work trends, and innovative technologies, which necessitate a fresh approach to customer engagement and service delivery. Our comprehensive offerings range from formulating your digital strategy to designing e-commerce platforms, mobile applications, customer interface portals, and internal intranets. These services facilitate the adoption of new business models, elevate customer satisfaction, and streamline operational efficiency. Our platform not only shortens time-to-market but also propels your digital transformation forward. Calls9 Nucleus offers all the advantages of a tailored development approach, featuring unique functionalities, personalized integrations, and a consistent brand representation throughout. Additionally, we deliver a fully managed service that encompasses routine backups, security enhancements, and ongoing support as part of our standard package, ensuring peace of mind for our clients. With our expertise, your business can thrive in this rapidly changing environment.
Description
Cocoom serves as an innovative visual knowledge-sharing platform designed to enhance collaboration and communication within teams. It acts as a valuable resource to foster improved support and interaction among various groups! Thanks to our extensive template library and user-friendly editor, you can start producing high-quality knowledge right away without any prior training. By minimizing friction and misunderstandings, Cocoom bridges the gaps that often arise when transitioning between teams, projects, or departments. Sharing visual information becomes streamlined, promoting better cooperation and synergy. Furthermore, Cocoom equips support services with a comprehensive, efficient, and current repository of information accessible to all employees. This ensures that every individual and team can easily access the visual knowledge they require, thereby simplifying and elevating the role of support services in the organization. With Cocoom, the flow of information is not just enhanced; it becomes a cornerstone of effective teamwork.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft SharePoint
No
Microsoft Teams
No
Microsoft Word
No
PayPal
Yes
Slack
No
Stripe
Yes
Integrations
Microsoft SharePoint
Yes
Microsoft Teams
Yes
Microsoft Word
Yes
PayPal
No
Slack
Yes
Stripe
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Calls9
Country
United Kingdom
Website
www.calls9.com
Vendor Details
Company Name
Cocoom
Founded
2017
Country
France
Website
cocoom.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
No
Employee Guides
Yes
Employee Recognition
No
Feedback Management
Yes
Goal Management
No
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No
