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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Callers is an advanced communication platform that leverages AI to enhance both inbound and outbound customer interactions, enabling the qualification of leads, scheduling of meetings, and management of support tasks while also re-engaging contacts efficiently, all through human-like AI agents available around the clock, which significantly lessens the need for additional personnel. This platform consolidates communications from various channels like voice calls, SMS, WhatsApp, and Telegram into a single, intelligent system that retains context, ensuring customers do not have to repeat previous interactions and that brands maintain uniform responses; it also boasts integration capabilities with over 300 tools and CRMs to tailor conversations using real-time data and to automate processes throughout the customer journey. Furthermore, Callers' AI agents are adept at performing cold calls to sift through and qualify potential clients, setting appointments, guiding new users through onboarding, winning back those who have left, confirming events, and addressing incoming inquiries with a natural and engaging conversational style, frequently facilitating direct connections to human representatives for qualified leads, which enhances the overall customer experience. This intelligent system not only streamlines the communication process but also drives efficiency in customer relationship management.

Description

DialMind is an advanced communication platform that utilizes AI to either replace or enhance traditional receptionists through lifelike voice agents capable of managing business calls around the clock. These agents not only answer inquiries but also qualify leads, schedule appointments, route calls appropriately, and seamlessly integrate with calendars and CRM systems to improve operational efficiency. With the ability to engage in human-like conversations across various languages, DialMind remembers previous interactions, which means repeat callers can skip redundant information, while effectively filtering out spam and irrelevant requests. Additionally, the platform provides valuable analytics through call recordings and transcripts, which help in assessing quality and performance. Tailored for diverse sectors such as home care, moving services, restoration, and businesses with multiple locations, DialMind efficiently manages countless simultaneous calls, ensures smooth warm transfers coupled with briefing summaries for agents, and allows for flexible conversation flow adaptations to meet specific business requirements with straightforward setup and integration processes. Ultimately, this innovative solution not only enhances customer interactions but also supports business growth through its robust features.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asana Yes 
ClickUp Yes 
Gmail Yes 
Google Calendar Yes 
Google Cloud Platform Yes 
Google Forms Yes 
Google Sheets Yes 
HubSpot CRM Yes 
Intercom Yes 
Jira Yes 
LinkedIn Yes 
Salesforce Yes 
Shopify Yes 
Slack Yes 
Spotify Yes 
Stripe Yes 
SurveyMonkey Yes 
Telegram Yes 
Trello Yes 
WhatsApp Yes 

Integrations

Asana No 
ClickUp No 
Gmail No 
Google Calendar No 
Google Cloud Platform No 
Google Forms No 
Google Sheets No 
HubSpot CRM No 
Intercom No 
Jira No 
LinkedIn No 
Salesforce No 
Shopify No 
Slack No 
Spotify No 
Stripe No 
SurveyMonkey No 
Telegram No 
Trello No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$460 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Callers

Founded

2019

Country

United States

Website

www.callers.ai/

Vendor Details

Company Name

DialMind

Country

United States

Website

dialmind.com

Product Features

Alternatives

Alternatives