Average Ratings 2 Ratings

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Average Ratings 0 Ratings

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Description

Caller ID Reputation is a service designed for businesses to oversee their caller IDs across various major telecom carriers, call-blocking applications, and aggregator APIs. This service offers instant visibility and management over the presentation of calls to clients, aiding companies in recognizing problematic caller IDs and significantly decreasing the incidence of flags by as much as 95% within the initial month. With its intuitive dashboard, users can efficiently handle numerous business lines at once, ensuring that their calls avoid being categorized as spam or scams. Furthermore, Caller ID Reputation provides real-time alerts and comprehensive dashboards for ongoing monitoring, which allows for swift action on any flagged numbers. By fostering a strong phone number reputation, companies can enhance their connection rates and maintain the integrity of their brand. A significant concern is that blocked calls can prevent you from reaching patients, meaning they may remain unaware of any attempts to contact them, whether by phone or text. Therefore, ensuring that your calls are delivered successfully is crucial for effective communication with clients and patients alike.

Description

Experience unmatched call quality in the GCC with Crystal Clear Quality Call, which allows you to manage phone calls, WhatsApp messages, and SMS conversations seamlessly on a single platform, all integrated with your CRM system. By acquiring localized phone numbers for every market you operate in, you can enhance your outreach and improve your chances of converting calls into sales, making it more convenient and affordable for clients to reach you. ZIWO empowers you to consolidate all customer information in one centralized location, featuring ready-to-use plugins for a broad array of CRMs and popular apps, effectively transforming the 360-degree customer view into a practical reality. With just a simple click, you can connect ZIWO to your favorite applications and CRM, maximizing productivity by leveraging client data efficiently. Additionally, you can easily monitor your call center operations with a variety of widgets that track agent performance, queue utilization, SLAs, and much more. The ability to integrate ZIWO with the applications you utilize daily ensures a streamlined workflow, while our powerful, one-click deployment of CRM plugins and various out-of-the-box solutions significantly enhances your business operations and increases overall productivity. Embrace the future of customer communication with ZIWO and watch your business thrive.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bitrix24 No 
Callab AI No 
Freshdesk No 
Freshsales No 
Pronnel No 
Salesforce No 
Stackreaction No 
Zendesk No 
Zoho CRM No 
iTransfers No 

Integrations

Bitrix24 Yes 
Callab AI Yes 
Freshdesk Yes 
Freshsales Yes 
Pronnel Yes 
Salesforce Yes 
Stackreaction Yes 
Zendesk Yes 
Zoho CRM Yes 
iTransfers Yes 

Pricing Details

$64/month per user
Standard plans come with 10 numbers for $64 monthly per user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Caller ID Reputation

Founded

2018

Country

United States

Website

calleridreputation.com

Vendor Details

Company Name

ASWAT Telecom & Media

Country

United States

Website

www.ziwo.io

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Sales Enablement

Collaboration No 
Contact Management No 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management No 
Meeting Management No 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Telemarketing

Auto Dialer No 
CRM No 
Call Logging No 
Call Recording No 
Call Routing No 
Call Scripting No 
IVR / Voice Recognition No 
Inbound Call Center No 
Lead Distribution No 
Outbound Call Center No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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