Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline your customer interactions by utilizing a unified multi-agent platform to engage and assist clients through WhatsApp, Facebook Messenger, Instagram Direct, and Telegram. By inviting your colleagues to join, you can enhance customer support across these popular messaging services using a single integrated solution. With Callbell, you have the ability to organize your team into specialized groups based on their roles, ensuring that customers receive timely assistance through automatic message routing. Leverage analytics to evaluate your team's effectiveness, develop optimal communication strategies, and maintain oversight of all exchanges between your business and its clientele. Collaborate seamlessly with your sales or support teams on conversations occurring across WhatsApp, Instagram Direct, Facebook Messenger, and Telegram, all from one central platform. Consolidate your customers' preferred messaging platforms into a single interface, ultimately enhancing response times with a system built for multi-agent efficiency. This approach not only fosters better communication but also strengthens customer relationships.
Description
Ninjō is an innovative AI platform designed specifically for marketing agencies, efficiently managing direct messages across their entire client base, qualifying leads, pitching offers, finalizing sales, offering customer support, nurturing potential clients, and overseeing outbound communications via SMS and WhatsApp. Each agency can develop a personalized AI agent for every client, ensuring that the agents communicate in the specific tone of the client and comprehend their unique offerings, all while being able to oversee operations from a single dashboard, whether catering to a few clients or managing hundreds. These agents are capable of functioning across various platforms including Instagram, WhatsApp, Telegram, Facebook, TikTok, Skool, and Slack, enabling agencies to automate conversations and appointment scheduling without the need to handle each inbox manually. With integrated playbooks and templates that draw from practical usage, teams can rapidly deploy proven sales and support processes. Additionally, Ninjō seamlessly connects with Claude and ChatGPT through its MCP, empowering users to create agents, fine-tune prompts, analyze workflows, and generate comprehensive reports. This integration not only enhances the efficiency of communication but also provides valuable insights to further refine marketing strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Instagram
Yes
WhatsApp
Yes
Booked it
Yes
ChatGPT
No
Claude
No
Model Context Protocol (MCP)
No
Skool
No
Slack
No
Telegram
No
Integrations
Facebook
Yes
Instagram
Yes
WhatsApp
Yes
Booked it
No
ChatGPT
Yes
Claude
Yes
Model Context Protocol (MCP)
Yes
Skool
Yes
Slack
Yes
Telegram
Yes
Pricing Details
$15 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$150 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Callbell
Founded
2018
Country
France
Website
www.callbell.eu/en/
Vendor Details
Company Name
Ninjō
Founded
2025
Country
United States
Website
www.ninjo.ai/
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
No