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Description
Streamline your customer interactions by utilizing a unified multi-agent platform to engage and assist clients through WhatsApp, Facebook Messenger, Instagram Direct, and Telegram. By inviting your colleagues to join, you can enhance customer support across these popular messaging services using a single integrated solution. With Callbell, you have the ability to organize your team into specialized groups based on their roles, ensuring that customers receive timely assistance through automatic message routing. Leverage analytics to evaluate your team's effectiveness, develop optimal communication strategies, and maintain oversight of all exchanges between your business and its clientele. Collaborate seamlessly with your sales or support teams on conversations occurring across WhatsApp, Instagram Direct, Facebook Messenger, and Telegram, all from one central platform. Consolidate your customers' preferred messaging platforms into a single interface, ultimately enhancing response times with a system built for multi-agent efficiency. This approach not only fosters better communication but also strengthens customer relationships.
Description
Cavyro is a powerful CRM designed specifically for teams that operate on Telegram, seamlessly integrating with your team's actual Telegram accounts via MTProto, allowing every chat, group, and channel to transform into a contact or deal complete with an owner, a defined stage, a timeline, and a follow-up mechanism; meanwhile, private chats are excluded from this integration, and the entire history remains searchable. This platform serves as a comprehensive CRM solution rather than just an aesthetically pleasing inbox, featuring functionalities such as companies, contacts, deals, and pipelines displayed in either column or list views, along with customizable fields, meeting scheduling, collaborative Notion-style documents, an automation engine equipped with 27 triggers and 12 actions, and the capability to run Telegram campaigns targeting contacts you already engage with, complete with A/B testing and a stop-on-reply feature, in addition to eleven built-in reports that cover aspects like revenue forecasting, deal funnel analysis, and response times. Furthermore, over 120 CRM actions are made accessible as tools on a hosted MCP server, enabling platforms like Claude, Cursor, or any agent to create records, shift deals, assign owners, and generate reports effortlessly, while a built-in AI assistant, an assistant bot within Telegram, a REST API featuring an OpenAPI specification, and webhooks enhance the overall functionality and user experience. With these capabilities, Cavyro provides teams not only with an effective way to manage their sales processes but also with robust tools that can significantly improve communication and efficiency in their operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Booked it
Yes
Facebook
Yes
Instagram
Yes
Telegram
No
WhatsApp
Yes
Integrations
Booked it
No
Facebook
No
Instagram
No
Telegram
Yes
WhatsApp
No
Pricing Details
$15 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$39/workspace/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Callbell
Founded
2018
Country
France
Website
www.callbell.eu/en/
Vendor Details
Company Name
CherryIT
Founded
2025
Country
Serbia
Website
cavyro.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
No
