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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Callation delivers a complete solution for businesses seeking smarter call reporting and actionable insights from their phone systems. Its user-friendly interface provides clean, clear dashboards that help teams focus on the most meaningful metrics without distraction. From call accounting and analytics to extension, group, and trunk reports, Callation equips organizations with the tools to measure, monitor, and enhance performance. The platform integrates seamlessly with existing phone systems through automatic data syncing, making deployment quick and hassle-free. Multi-user support and flexible scheduling ensure that the right data reaches the right people at the right time. Customizable layouts and shareable dashboards give businesses control over how insights are visualized and presented. Backed by secure cloud hosting, Callation offers peace of mind while delivering consistent, reliable performance. With these capabilities, companies can turn missed calls into opportunities, optimize agent performance, and boost operational efficiency.

Description

Companies of all sizes, from startups to multinational corporations, depend on effective front-line execution to translate their strategic goals into tangible results. However, frequent distractions and operational hurdles can create a disconnect between the workforce and overarching objectives. Fortunately, your commercial leadership is now aligned with the company's vision. The marketing team is poised to allocate substantial regional budgets, and the complexities of the supply chain have been resolved. PINATA enhances efficiency, fosters alignment, and ensures precision, enabling tasks to be completed effectively. Leadership establishes clear standards and objectives, while workforce managers create schedules and assign responsibilities, ensuring that front-line employees can carry out well-defined tasks and submit standardized reports. This streamlined process allows data to ascend from the field, facilitating quick enhancements in performance. Covering everything from strategic planning to financial management, PINATA is designed to optimize productivity and reduce errors in countless back-office operations. To encourage user engagement, we provide robust tools presented through a user-friendly interface that has been rigorously tested and endorsed by teams in the industry, ensuring that everyone can work together seamlessly and efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Chrome No 
Microsoft Edge No 
Mozilla Firefox No 
Safari No 

Integrations

Google Chrome Yes 
Microsoft Edge Yes 
Mozilla Firefox Yes 
Safari Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Callation

Founded

2013

Country

United States

Website

www.callation.com

Vendor Details

Company Name

PINATA

Founded

2015

Country

United States

Website

www.gopinata.com

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Product Features

Task Management

Collaboration No 
Create Subtasks No 
Gamification No 
Gantt Charts No 
Mobile Access No 
Percent-Complete Tracking No 
Progress Tracking No 
Recurring Tasks No 
Reporting/Analytics No 
Spreadsheet View No 
Task Board View No 
Task Planning No 
Task Scheduling No 
Task Tracking No 
Time Tracking No 
To-Do List View No 

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