Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Combine powerful voice enablement, contact center, productivity tools, and network support to unlock the full power of an enterprise-grade unified communication suite. CallTower delivers comprehensive UCaaS turnkey solutions. Your workforce is your greatest asset. It is essential to secure the right business communication technology that encourages pro-active collaboration. CallTower allows our customers to manage rapidly changing technologies via Connect, a user-friendly portal that was created in-house. This system is unique and allows our customers to administer services without needing to be experts in any particular technology or hire outside consultants to manage their UC solutions.
Description
Swyx provides one of the most sophisticated software-based IP communication solutions available today. When paired with your current IP setup, Swyx encompasses all the telephony functionalities you have come to expect. Moreover, you gain the many benefits of integrated communications along with seamless integration of diverse applications. The availability of messaging, rich presence, and video communication at every workstation significantly enhances productivity within an organization. With real-time communication, connecting all processes and personnel becomes notably and measurably simpler. Being a pioneer in the IP telephony and Unified Communications (UC) sector, Swyx boasts over fifteen years of expertise in delivering state-of-the-art communication solutions. Each phase of our product development is enriched by this extensive experience, having created countless communication solutions and features tailored for mid-sized businesses throughout Europe. This depth of experience ensures that Swyx remains at the forefront of innovative communication technologies.
API Access
Has API
No
API Access
Has API
No
Integrations
Five9
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CallTower
Founded
2002
Country
United States
Website
www.calltower.com
Vendor Details
Company Name
Enreach
Founded
1999
Country
Germany
Website
www.enreach.de/en/products/unified-communications.html
Product Features
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Product Features
Unified Communications
Audio / Video Conferencing
No
Calendar Management
Yes
Call Recording
No
Call Routing
Yes
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No