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Description
CallReply.AI is an innovative call management solution that leverages artificial intelligence to help organizations manage their calls more effectively, ensuring that no significant chances are overlooked. This service operates around the clock, providing AI-driven call answering and initiating outbound calls right after a web form is submitted to assess leads and set up appointments, while also filtering out telemarketers and insignificant calls by offering detailed summaries of incoming communications. Furthermore, it seamlessly connects with your business's data systems, enabling the AI to answer client inquiries with tailored information from your databases or CRM, as well as handle appointment scheduling, rescheduling, and reminders. The setup process for CallReply.AI is straightforward, with their dedicated team analyzing the best sales approach and fine-tuning your phone system, all while offering ongoing support to adapt the AI to your specific requirements. This service is crafted to save you time by managing calls in a personable manner, allowing you to maintain your focus and productivity on the most critical aspects of your business. In a world where every conversation counts, CallReply.AI empowers you to prioritize your core responsibilities without the distraction of call management.
Description
Zo, developed by Zocdoc, is an innovative AI-driven phone assistant designed to swiftly manage inbound scheduling calls, eliminating the frustration of hold times and traditional IVR systems while efficiently booking patient appointments directly into existing electronic health record (EHR) systems through natural, conversational dialogue. This tool can handle an unlimited number of concurrent calls around the clock, autonomously addressing up to 70% of scheduling inquiries and only passing more complicated issues to human staff as necessary. Zo can be tailored to fit the specific booking protocols of different practices, integrates flawlessly with their telecommunication and EHR systems, and smartly directs patients by, for example, sending routine requests to nurse practitioners while reserving more complex matters for physicians. Practices are charged only for successfully scheduled appointments, avoiding any upfront costs, per-minute fees, or lengthy contracts, thus presenting a low-risk option for implementation. Initial users have reported that average call resolution times are under 3 minutes and 30 seconds without any hold time, coupled with patient satisfaction ratings that surpass 80%. This level of efficiency not only enhances workflow but also significantly improves the overall patient experience.
API Access
Has API
API Access
Has API
Integrations
Google Cloud Platform
Pricing Details
$997 per month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallReply.AI
Founded
2024
Country
United States
Website
callreply.ai/
Vendor Details
Company Name
Zo
Founded
2007
Country
United States
Website
www.zocdoc.com/about/ai-phone-assistant/