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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CallMinded offers a cloud-based AI receptionist specifically tailored for small service-oriented businesses that require assistance managing incoming calls when their personnel are unavailable. The AI receptionist, named Josie, utilizes pre-approved business information and specific guidelines to engage with callers, incorporating essential details such as the company's services, operating hours, geographical service boundaries, greetings, and frequently asked questions. It efficiently gathers caller information, identifies the purpose of the call, and records any service or appointment requests, subsequently delivering a well-organized summary to the team for further action. During the initial setup, businesses can establish their own instructions and exclusions, as well as test call forwarding capabilities using their existing phone numbers. Importantly, appointment requests are submitted to staff for consideration rather than being automatically confirmed, ensuring that businesses maintain control over scheduling. This innovative solution is ideal for various service providers, including garages, home-service contractors, cleaning services, and pet grooming establishments, all of which benefit from streamlined call information management and organized follow-up through an easy-to-use web dashboard. By leveraging this technology, businesses can enhance their customer service experience and improve operational efficiency.

Description

Ringzel serves as a cloud-based AI receptionist tailored for small businesses that may struggle to respond to every incoming call. It manages calls that are forwarded from the company's existing number, identifies itself as an automated service, poses pre-set questions, gathers caller information along with the reason for their inquiry, and adheres to business-specific protocols for urgent matters. After each interaction, users can access a recording, a transcript, a summary, and a distinct call-check report within their Ringzel account. Additionally, an AI-driven website chat feature is available to capture visitor inquiries and questions. The higher-tier plans offer added features such as calendar bookings, call transfers, and team routing, while the Premium tier enhances the experience with integrations and tools for reputation management. Small businesses in various sectors, including trades, clinics, dental offices, garages, salons, estate agencies, and other local services, can leverage Ringzel to efficiently manage inquiries and follow up with callers using the collected data. Importantly, all subscription plans provide unlimited call handling without incurring any per-call fees, allowing businesses to operate without the worry of additional costs. This seamless integration of communication tools empowers businesses to enhance their customer service while saving time and resources.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial Yes 
Free Version No 

Pricing Details

£99/month
Basic is £99/month, Professional is £179/month and Premium is £299/month. Monthly plans are paid monthly with no minimum term; annual plans are paid upfront for 12 months at the price of 10. All plans include unlimited calls with no per-call charges and a 14-day free trial with no card required to start. The trial begins when you create your account; cancel before day 14 and you owe nothing. Ringzel does not currently charge VAT.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

9511-3148 Quebec inc.

Country

Canada

Website

callminded.com

Vendor Details

Company Name

Shipstack

Founded

2025

Country

United States

Website

ringzel.com

Product Features

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