Average Ratings 3 Ratings
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Description
CallHippo is a modern Contact Center Tool that allows you to connect with customers. CallHippo is simple to use and offers robust functionality with extensive reporting and seamless integrations that enable sales and service teams have productive conversations with customers. CallHippo is trusted worldwide by more than 5000 companies.
Description
Steam-connect serves as the comprehensive software solution for managing all your customer interactions. By consolidating all communication channels into a single interface, your team can concentrate entirely on their core competencies: engaging with customers! Are you interested in learning more about how we implement our system? With Steam-connect, you can handle both inbound and outbound customer communication seamlessly and in a fully integrated manner. You have the flexibility to customize the platform according to your needs, and there’s no need for any specialized technical skills, as our support team is always available to assist. Additionally, Steam-connect offers valuable insights into the workload of your customer service department, measuring employee performance and the outcomes of various campaigns, enabling you to optimize your strategies effectively. Overall, Steam-connect empowers businesses to enhance their customer engagement and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Zapier
Yes
AppointmentCore
Yes
Enthu.ai
Yes
Front
Yes
Intercom
Yes
Klaus
Yes
Meritto
Yes
ONEsite
No
Outdoo AI
Yes
Pipedrive
Yes
Integrations
Zapier
Yes
AppointmentCore
No
Enthu.ai
No
Front
No
Intercom
No
Klaus
No
Meritto
No
ONEsite
Yes
Outdoo AI
No
Pipedrive
No
Pricing Details
$18.00/month/user
Free Trial
No
Free Version
No
Pricing Details
$5 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CallHippo
Founded
2016
Country
United States
Website
callhippo.com/
Vendor Details
Company Name
Codelogic
Founded
2007
Country
Netherlands
Website
www.callcenter-software.com/en/
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Virtual Extensions
Yes
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
