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Description
CallHippo is a modern Contact Center Tool that allows you to connect with customers. CallHippo is simple to use and offers robust functionality with extensive reporting and seamless integrations that enable sales and service teams have productive conversations with customers. CallHippo is trusted worldwide by more than 5000 companies.
Description
Ringblaze has designed a phone system for startups and small businesses. It really does offer everything a new online business model requires to achieve superior customer satisfaction. Everything is combined in a shared intuitive dashboard. Just pick a new phone number or port an existing one, be it a local, toll-free, or vanity number. Download the app and invite your team to start blazing. No new hardware is required, use your own computer and smart phone. Keeping track of new and existing contacts and team productivity becomes easy. Existing issues can be assigned and unassigned and missed calls don't slip through anymore.
You are not a call person? No problem, Ringblaze supports SMS and MMS as well! You choose how you want to communicate with customers and your team.
Ringblaze has developed a unique tool to further improve customer support and satisfaction - via call widget. This simple button is implemented on your business website so that your visitors can call you for free from all over the world. Even if you miss a call, you can text or call right back. You can even customize your widget to match your brand, or place it in your e-mail signature.
Ringblaze is an app for desktop and mobile (iPhone and Android)
API Access
Has API
No
API Access
Has API
No
Integrations
AppointmentCore
Yes
Enthu.ai
Yes
Freshdesk
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Klaus
Yes
Meritto
Yes
OneHash CRM
Yes
Pipedrive
Yes
Integrations
AppointmentCore
No
Enthu.ai
No
Freshdesk
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Klaus
No
Meritto
No
OneHash CRM
No
Pipedrive
No
Pricing Details
$18.00/month/user
Free Trial
No
Free Version
No
Pricing Details
$15 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CallHippo
Founded
2016
Country
United States
Website
callhippo.com/
Vendor Details
Company Name
Ringblaze
Founded
2019
Country
United States
Website
www.ringblaze.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Virtual Extensions
Yes
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
No
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
Yes
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
Yes
Virtual Extensions
No
Web Conferencing
No
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
Yes
Contact Management
Yes
Content Management
No
Document Management
No
Project Management
Yes
Real Time Editing
Yes
Task Management
Yes
Version Control
No
Video Conferencing
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
No
MMS
Yes
Mass Texting
Yes
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
