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Description
CallHippo is a modern Contact Center Tool that allows you to connect with customers. CallHippo is simple to use and offers robust functionality with extensive reporting and seamless integrations that enable sales and service teams have productive conversations with customers. CallHippo is trusted worldwide by more than 5000 companies.
Description
Experience flawless phone conversations on every call with our innovative Perfect Pitch Soundboard technology. Our Hosted Contact Center Suite seamlessly integrates with Perfect Pitch, allowing you to handle all your communications from a single platform. By creating Ready Responses that can be reused effectively, you can significantly boost your call center's sales conversion rates. These challenges become even more pronounced when taking economic conditions into account. Operating a call center internally can incur substantial expenses, as businesses must allocate resources for a physical location, recruit and train agents, and invest in essential software. This financial burden explains why a significant number of companies opt to outsource their call center operations. Outsourcing, particularly to offshore centers, offers a cost-effective solution, enabling your organization to redirect those savings towards initiatives that align with its core values and long-term objectives while enhancing profitability. However, it is important to acknowledge that there are compromises involved in this decision-making process. Balancing cost savings with quality service is essential for achieving optimal results.
API Access
Has API
No
API Access
Has API
No
Integrations
AppointmentCore
Yes
Front
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Klaus
Yes
Meritto
Yes
Microsoft Dynamics 365
Yes
OneHash CRM
Yes
Outdoo AI
Yes
Integrations
AppointmentCore
No
Front
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Klaus
No
Meritto
No
Microsoft Dynamics 365
No
OneHash CRM
No
Outdoo AI
No
Pricing Details
$18.00/month/user
Free Trial
No
Free Version
No
Pricing Details
$6.25 per hour
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CallHippo
Founded
2016
Country
United States
Website
callhippo.com/
Vendor Details
Company Name
Perfect Pitch Technology
Founded
2009
Country
United States
Website
perfectpitchtech.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Virtual Extensions
Yes
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
