Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CallHarbor offers UCaaS systems for small and medium-sized businesses. Our platform gives you statistics about your employees, integrates to your existing applications, allows you to access full functionality even if you are not in the office. We do more than just make outgoing calls. CallHarbor works with companies in many industries and provides industry-leading systems to improve communication workflow. CallHarbor offers top mobile and web apps that allow you to work from anywhere. We have everything you need, from making calls on your desktop to checking your voicemail in an email, to calling your friends from your mobile device. CallHarbor doesn't limit the number of Queues or Auto-Attendants, Parking Lots or Users that your system can have. This allows you to grow small and start big. We are there for you every step of your journey. You don't need to worry about dropped calls because we have reliable geo-redundant servers. We offer 25+ world-class features as part of your original plan and one flat rate.
Description
For astute IT and business professionals, modern communication methods are fundamentally cloud-based. With the emergence of fully remote teams, it's essential for virtual workers to be seamlessly connected, allowing for collaboration with all necessary tools for their tasks. Unified Communications as a Service (UCaaS) embodies this concept by providing reliable, cloud-hosted solutions that can be implemented more swiftly and at a lower cost than traditional on-premises alternatives. Offered by Windstream Enterprise, UCaaS unifies various enterprise communication methods, encompassing audio, video conferencing, messaging, and collaborative web capabilities. By merging these distinct tools, UCaaS significantly improves organizational workflows, boosts operational efficiency, and enhances overall productivity. Furthermore, when paired with Contact Center as a Service (CCaaS), it creates a robust solution for customer service, making it an invaluable asset for businesses aiming to optimize their communication strategies. This integration ultimately leads to a more agile and responsive organization, better equipped to meet the challenges of the modern marketplace.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Gmail
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft 365
Yes
QuickBooks Online
Yes
Redtail CRM
Yes
Salesforce
Yes
Titan
Yes
Windstream Enterprise CCaaS
No
Zendesk
Yes
Integrations
Gmail
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft 365
No
QuickBooks Online
No
Redtail CRM
No
Salesforce
No
Titan
No
Windstream Enterprise CCaaS
Yes
Zendesk
No
Pricing Details
$18/month/user
$18 billed monthly, per user - based on a 36 month agreement. This includes 25+ world class features, our great customer service, and on-site training & installation.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CallHarbor
Founded
2006
Country
United States
Website
callharbor.com
Vendor Details
Company Name
Windstream Enterprise
Country
United States
Website
www.windstreamenterprise.com/products/ucaas/
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Product Features
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No