Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CallCloud transforms your Salesloft, Outreach, or HubSpot dialer into a robust power dialer, streamlining the management of your calling tasks. Among its impressive features is auto-dialing, which takes care of unanswered calls by automatically initiating and concluding them, alongside auto-logging capabilities that record default dispositions before moving on to the next call. The platform also allows users to set it up to automatically open a prospect's LinkedIn profile, CRM page, or website, which greatly aids in thorough research. Additionally, users can personalize their calling experience by substituting the typical ringtone with a playlist from their favorite music service. CallCloud further enhances functionality with AI-driven transcription, ensuring cold calls are transcribed automatically for convenient reference. Moreover, the platform integrates seamlessly with existing tools, meaning there's no learning curve for new interfaces. Reps have noted a decrease in stress levels, an increase in the number of calls made, and an enhancement in overall happiness while utilizing CallCloud, leading to improved productivity and job satisfaction. This comprehensive approach sets CallCloud apart, making it an invaluable asset for sales teams.
Description
Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics.
Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support.
Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Bitrix24
No
Google Chrome
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
HubSpot Sales Hub
Yes
LinkedIn
Yes
Microsoft Dynamics 365
No
Outdoo AI
No
Outreach
Yes
Pipedrive
No
Integrations
Bitrix24
Yes
Google Chrome
No
HubSpot CRM
No
HubSpot Customer Platform
No
HubSpot Sales Hub
No
LinkedIn
No
Microsoft Dynamics 365
Yes
Outdoo AI
Yes
Outreach
No
Pipedrive
Yes
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Pricing Details
$49 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
CallCloud
Country
United States
Website
www.callcloud.app/
Vendor Details
Company Name
Voiso
Founded
2016
Country
Singapore
Website
voiso.com
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
No
Progressive Dialer
Yes
Surveys
Yes
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
Yes
Unified Communications
No
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
Yes
Email Management
Yes
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
No
Phone Key Input
No
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
No
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
No
FTC Compliance
No
Lead Capture
Yes
Lead Management
Yes
Telemarketing
Auto Dialer
Yes
CRM
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Call Scripting
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Lead Distribution
Yes
Outbound Call Center
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes