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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CallCenterHosting offers cloud-based solutions that are packed with advanced features, contributing significantly to your business's success. The effectiveness of a call center is largely determined by the performance of its dialer and its ability to reach out to customers effectively. The choice of dialers is influenced by the number of agents on hand and the scale of outreach required. These cloud solutions empower agents with essential tools and information to engage effectively with customers. The advent of cloud technology has revolutionized the call center sector, introducing innovative solutions that maximize the potential of customer service through cloud-hosted systems. By utilizing toll-free and virtual numbers, businesses can effectively communicate and promote their products or services to prospective clients. Maintaining consistent communication with customers is crucial for achieving business objectives. Organizations are continuously seeking methods to enhance their accessibility, ensuring that customers can easily connect with them for support and assistance.

Description

WAVV is a cloud-based power dialer that operates within compatible customer relationship management (CRM) systems, catering to sales teams and outbound callers. Its functionality allows users to efficiently navigate through lead databases using either single-line or simultaneous dialing for up to three contacts, while seamlessly linking call activities to CRM profiles. Key attributes include automatic call dispositions, scheduling of follow-ups, call recordings, voicemail drops, local presence caller IDs, monitoring for number health and spam flags, time-zone adjustments, and comprehensive team reporting. Teams can easily integrate or activate WAVV within supported CRMs such as HubSpot, GoHighLevel, REDX, PropertyRadar, and Wise Agent, enabling them to make calls directly from contact records without the need to export lists or switch between different dialers. This solution is specifically tailored for individual agents and teams operating in industries like real estate and insurance, where efficient organization of prospecting calls and follow-up efforts is crucial. By streamlining communication processes, WAVV enhances productivity and helps teams achieve better sales outcomes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

GoHighLevel No 
HubSpot CRM No 
PropertyRadar No 
Wise Agent No 

Integrations

GoHighLevel Yes 
HubSpot CRM Yes 
PropertyRadar Yes 
Wise Agent Yes 

Pricing Details

$7.49 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$99/seat/month
Single-line dialing starts at $99/seat/month; multi-line dialing for up to three lines is $149/seat/month. Month-to-month billing is available, and every plan includes a 7-day free trial.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CallCenterHosting

Founded

2004

Country

United Kingdom

Website

www.callcenterhosting.com

Vendor Details

Company Name

WAVV Communications

Founded

2018

Country

United States

Website

wavv.com

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results No 
Call Transfer No 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

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