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Description

CallCenterHosting offers cloud-based solutions that are packed with advanced features, contributing significantly to your business's success. The effectiveness of a call center is largely determined by the performance of its dialer and its ability to reach out to customers effectively. The choice of dialers is influenced by the number of agents on hand and the scale of outreach required. These cloud solutions empower agents with essential tools and information to engage effectively with customers. The advent of cloud technology has revolutionized the call center sector, introducing innovative solutions that maximize the potential of customer service through cloud-hosted systems. By utilizing toll-free and virtual numbers, businesses can effectively communicate and promote their products or services to prospective clients. Maintaining consistent communication with customers is crucial for achieving business objectives. Organizations are continuously seeking methods to enhance their accessibility, ensuring that customers can easily connect with them for support and assistance.

Description

Klenty is an AI-powered sales engagement platform built to help fast-growing sales teams increase conversations, connect with more prospects, and create more pipeline. It brings calling, email, text messaging, multi-channel sequencing, account research, list building, and sales coaching into one workflow. Klenty’s Parallel Dialer allows reps to call multiple prospects at the same time, while its Power Dialer helps teams move through full call lists sequentially with less manual effort. AI features support voicemail detection, IVR detection, call notes, CRM updates, live transcription, and administrative task handling so reps can spend more time selling. The platform’s Agentic Cadences can execute outbound workflow steps by researching accounts, creating tailored emails, and adding personalization to existing templates. Klenty’s AI account research tool gathers insights from more than 150 data sources to help teams understand business priorities and craft stronger value propositions. Its email deliverability suite protects sender reputation, monitors domain and inbox health, and helps messages land in primary inboxes. Klenty also includes talk track tables that help managers coach reps and improve cold-calling consistency. The platform is designed for sales teams that want higher dialing velocity, better personalization, stronger CRM hygiene, and more productive prospecting.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Calendly No 
Easyflow No 
Forager No 
Freshsales No 
Guideflow No 
HubSpot CRM No 
HubSpot Customer Platform No 
Integry No 
KonnectzIT No 
Pipedrive No 
PropertyRadar No 
Quickwork No 
Salesforce No 
Slack No 
Stackreaction No 
Wufoo No 
Zapier No 
ZeroBounce No 
Zoho CRM No 

Integrations

Calendly Yes 
Easyflow Yes 
Forager Yes 
Freshsales Yes 
Guideflow Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Integry Yes 
KonnectzIT Yes 
Pipedrive Yes 
PropertyRadar Yes 
Quickwork Yes 
Salesforce Yes 
Slack Yes 
Stackreaction Yes 
Wufoo Yes 
Zapier Yes 
ZeroBounce Yes 
Zoho CRM Yes 

Pricing Details

$7.49 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$40/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CallCenterHosting

Founded

2004

Country

United Kingdom

Website

www.callcenterhosting.com

Vendor Details

Company Name

Klenty

Founded

2016

Country

United States

Website

www.klenty.com

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results No 
Call Transfer No 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Email Deliverability

DMARC Analytics No 
Deliverability Alerts No 
Deliverability Reporting No 
Email Address Verification No 
Email Content Testing No 
Email Previewing No 
IP Blacklist Monitoring No 
Inbox Placement Testing No 
Reputation Reporting No 

Email Marketing

A/B Testing Yes 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance Yes 
Customer Surveys No 
Drip Campaigns Yes 
Dynamic Content No 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms No 
Mailing List Management Yes 
Mobile Optimized Emails No 
Reporting/Analytics Yes 
Subscriber Management No 
Template Management Yes 
WYSIWYG Email Editor No 

Sales Engagement

CRM Integration Yes 
Call Scripts / Call Steps No 
Email Sequences Yes 
Email Tracking / Automation Yes 
Lead Management Yes 
Reporting / Analytics Yes 
Sales / Voice Dialer Yes 
Sales Automation Yes 
Search Yes 
Task Management Yes 
Templates Yes 
Workflow Management No 

Sales Force Automation

Call Management Yes 
Campaign Management Yes 
Channel Management No 
Commission Management No 
Contact Management Yes 
Contract Management No 
Customer Database No 
Email Marketing Yes 
Field Sales Management No 
Lead Management Yes 
Opportunity Management No 
Performance Metrics No 
Proposal Generation No 
Referral Tracking No 
Sales Forecasting No 
Territory Management No 

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

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