Average Ratings 2 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Effortlessly detect phone calls from spammers, telemarketers, and other unwanted numbers. Simply select a number to add it to your blacklist with just one tap, ensuring you won't be disturbed by unwanted calls anymore! With CallApp, you can also record all your phone conversations, allowing you to save important discussions and never miss out on crucial details. Set any video as your ringtone to evoke cherished memories with each incoming call, and personalize it by selecting a different video for every contact. Furthermore, you can send a WhatsApp message to any number, even if it's not saved in your contacts! Take control of your calls with features like caller ID, spam call blocking, call recordings, and a comprehensive dialer app. Block spam calls by adding numbers to your blacklist directly from your phone book or dialer, ensuring that robocalls from unknown numbers are a thing of the past! Use the phone number search feature to find out "who called me" and efficiently blacklist any spam numbers you wish to eliminate. Now, managing your calls has never been easier or more efficient!

Description

Easily and affordably establish a customer service or support call center with SIMPSY Voice, a product from SIMPSY LLP designed specifically for business call centers. This system enables you to monitor interactions between your virtual agents and customers effectively. By offering competitive call rates and minimal subscription fees, it assists businesses in offshoring or outsourcing their customer support services. With SIMPSY Voice, you can create a global presence using local phone numbers, facilitating your marketing efforts across various countries. The system seamlessly integrates with a CRM, converting phone numbers into the names of prospects or clients. Agents have the capability to document every interaction they have with customers, ensuring comprehensive records are maintained. You can receive incoming calls from any location and make outgoing calls without incurring high international rates. Enhance the caller experience by automatically greeting incoming callers with pre-recorded messages and allowing them to navigate directly to the right person based on their input. This solution not only streamlines communication but also improves overall customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$6.90 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CallApp

Founded

2011

Country

Israel

Website

callapp.com

Vendor Details

Company Name

SIMPSY

Country

Singapore

Website

voice.simpsy.com

Product Features

Product Features

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Alternatives

Alternatives

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Orbox

ORBCOM
Who Reviews

Who

Cascadia Labs