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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Call Sumo is a vital resource for businesses that rely on customer phone calls to enhance their customer acquisition and retention strategies. By integrating advanced Machine Learning with valuable Human Insights, we can easily pinpoint areas in marketing and customer engagement that require enhancement. The intricacies of business and marketing interactions can be daunting, but Call Sumo streamlines the optimization process by alerting the appropriate participant at the ideal moment—utilizing features like an Enhanced Caller ID for receptionists, SMS notifications for critical issues, and regular PDF reports for marketers and managers. This empowers them to make informed adjustments to their marketing and sales strategies, leading to improved business results. Call Sumo transforms your existing phone infrastructure with smart technology, regardless of its age. Our intelligent call tracking software offers insights that enable businesses to leverage marketing strategies commonly employed by Fortune 500 companies, ensuring you stay ahead of the competition while maximizing your outreach potential. In today's fast-paced business environment, having the right tools at your disposal is essential for success.

Description

Retreaver, a cloud-based call centre solution, tracks, tags and routes calls to specific departments or agents. We help marketers, agencies, and brands analyze inbound calls, manage caller profiles and dynamically route calls. We also track conversions, analyze ROI, and generate reports. You can personalize customer experiences, reduce call times, and improve customer satisfaction by leveraging powerful CRM databases and real-time tracking. Retreaver allows you to create your own call data properties using custom tags. These tags are associated with a number or a phone call, giving you greater control over your campaigns. We can pass these savings to you by optimizing our operating expenses. We do not have any monthly contracts and offer competitive pricing for our clients. Contact us for a quote.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CAKE Yes 
Google Analytics Yes 
HubSpot Marketing Hub Yes 
Acquisio Yes 
ActiveCampaign No 
Adobe Marketo Measure Yes 
CA Flowdock Yes 
Everflow No 
FranConnect Yes 
Google Ads Yes 
Google Drive No 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Service Hub No 
Microsoft Outlook No 
Pipedrive No 
Salesforce Yes 
Shopify No 
Zendesk No 

Integrations

CAKE Yes 
Google Analytics Yes 
HubSpot Marketing Hub Yes 
Acquisio No 
ActiveCampaign Yes 
Adobe Marketo Measure No 
CA Flowdock No 
Everflow Yes 
FranConnect No 
Google Ads No 
Google Drive Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Service Hub Yes 
Microsoft Outlook Yes 
Pipedrive Yes 
Salesforce No 
Shopify Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1.00/month/user
No monthly fees & no features locked behind pay walls. Pay as you go with competitive prices for high volume clients starting at $0.05 a minute
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Call Sumo

Founded

2016

Country

United States

Website

www.callsimplified.com

Vendor Details

Company Name

Retreaver

Founded

2012

Country

Canada

Website

www.retreaver.com

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Product Features

Affiliate

Affiliate Management Yes 
Affiliate Tracking Yes 
Banner Management No 
Commission Management Yes 
Contest Management No 
Coupon Management No 
Email / Newsletter Communication No 
Fraud Detection No 
Multi Level Marketing (MLM) No 
Multi-Language No 
Social Sharing No 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail No 

PPC

A/B Testing No 
Account Alerts No 
Analytics / ROI Tracking Yes 
Bid Management No 
Budget Management No 
Campaign Management Yes 
Conversion Tracking Yes 
Google / Bing Ads No 
Keyword Research Tools No 
Keyword Tracking No 
Landing Pages / Web Forms Yes 
URL Builder No 

Search Engine Marketing (SEM)

A/B Testing No 
Account Alerts No 
Analytics / ROI Tracking Yes 
Bid Management No 
Budget Management No 
Campaign Management Yes 
Conversion Tracking Yes 
Google / Bing Ads No 
Keyword Research Tools No 
Keyword Tracking No 
Landing Pages / Web Forms Yes 
URL Builder No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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