Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call SWEET! Call Accounting offers essential insights for optimizing your business operations effectively. With comprehensive reporting on all incoming, outgoing, and internal calls, you can assess your telecommunications activities from various perspectives. It allows you to monitor specific details related to individual extensions, departments, or multiple locations, enabling you to implement necessary adjustments to enhance productivity and efficiency at all levels. Save valuable time by setting up automatic delivery of the reports you require, whether daily, weekly, monthly, or as a one-time occurrence. Incorporating contact center analysis into your regular workflow is made easier with the convenience of scheduled reports. Access Call SWEET! through any web browser, empowering remote employees and managers to generate critical reports right from their home offices. With just a few clicks, you can obtain instant reports, and you have the flexibility to export any report in PDF or Excel format for further analysis or sharing. This user-friendly approach ensures that you remain informed and agile in your business decisions.
Description
Maximize the value of your team's investment with QualifyGo's extensive selection of both historical and real-time reporting tools that allow you to efficiently monitor calls and employee performance. Hosted and managed in the cloud by Oak, ClarifyGo provides a reliable and cost-effective option that alleviates the burden of system maintenance from your shoulders. With customizable dashboards, reports, and wallboards, QualifyGo empowers you to confidently grasp all significant metrics, ranging from Teams' Auto Attendants to user engagement. Offering a variety of essential and supplementary reporting features, you can adapt QualifyGo to meet the specific needs of yourself, your department, and your organization. Transition beyond the fundamentals of Teams by assessing user adoption rates, call statistics, and staff performance, enabling you to oversee communications, enhance productivity, and pinpoint areas for training. This comprehensive approach ensures that your team remains informed and proactive in achieving its goals.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DATEL Software Solutions
Website
www.datel-group.com/solutions/call-sweet
Vendor Details
Company Name
Oak Innovation Limited
Founded
1985
Country
United Kingdom
Website
www.oakinnovate.com/qualifygo
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log