Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call SWEET! Call Accounting offers essential insights for optimizing your business operations effectively. With comprehensive reporting on all incoming, outgoing, and internal calls, you can assess your telecommunications activities from various perspectives. It allows you to monitor specific details related to individual extensions, departments, or multiple locations, enabling you to implement necessary adjustments to enhance productivity and efficiency at all levels. Save valuable time by setting up automatic delivery of the reports you require, whether daily, weekly, monthly, or as a one-time occurrence. Incorporating contact center analysis into your regular workflow is made easier with the convenience of scheduled reports. Access Call SWEET! through any web browser, empowering remote employees and managers to generate critical reports right from their home offices. With just a few clicks, you can obtain instant reports, and you have the flexibility to export any report in PDF or Excel format for further analysis or sharing. This user-friendly approach ensures that you remain informed and agile in your business decisions.
Description
The PBX Call Tarifficator, developed by DCS Laboratory, is a specialized accounting and billing software that processes SMDR data from mini-PBX systems after each call concludes. This program meticulously analyzes the call information, reformats it for database storage, and securely saves it to disk. A connection to a mini-PBX is necessary, which can be established either through a serial port or a local network. Additionally, the software is capable of calculating call expenses based on predefined tariff tables that take into account both the call’s direction and duration. Users have the ability to access call records, generate various reports, and export data as needed. In today's fast-paced business landscape, Computer Telephony Integration (CTI) has become a crucial component for enhancing operational efficiency. DCS Laboratory provides a suite of proprietary CTI solutions that are recognized for their exceptional value in the telecommunications sector. Among these offerings is the PBX Call Tarifficator product line, which has gained popularity among numerous businesses and organizations utilizing office PBXs for their communication needs. This widespread adoption highlights the effectiveness and reliability of the software in managing telecommunication expenses.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Acrobat
No
Microsoft Excel
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DATEL Software Solutions
Website
www.datel-group.com/solutions/call-sweet
Vendor Details
Company Name
DCS Laboratory
Founded
1992
Country
Moldova, Republic Of
Website
www.dcslab.net/rus/products/pbx_call_tarifficator_lite
Product Features
Call Accounting
By-Extension Reporting
No
Call Duration
No
Call Monitoring
No
Call Volume
No
Caller Identification
No
Inbound Reporting
No
Outbound Reporting
No
Unattended Call Management
No
Who Answered Log
No
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
No
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes