Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
Call SWEET! Call Accounting offers essential insights for optimizing your business operations effectively. With comprehensive reporting on all incoming, outgoing, and internal calls, you can assess your telecommunications activities from various perspectives. It allows you to monitor specific details related to individual extensions, departments, or multiple locations, enabling you to implement necessary adjustments to enhance productivity and efficiency at all levels. Save valuable time by setting up automatic delivery of the reports you require, whether daily, weekly, monthly, or as a one-time occurrence. Incorporating contact center analysis into your regular workflow is made easier with the convenience of scheduled reports. Access Call SWEET! through any web browser, empowering remote employees and managers to generate critical reports right from their home offices. With just a few clicks, you can obtain instant reports, and you have the flexibility to export any report in PDF or Excel format for further analysis or sharing. This user-friendly approach ensures that you remain informed and agile in your business decisions.
Description
CallRail provides complete visibility to marketers who rely on quality leads to measure their success. CallRail is committed to helping customers see the results of their digital marketing efforts. We see the potential in connecting data from chat, forms, and calls. This helps our customers achieve better outcomes.
API Access
Has API
No
API Access
Has API
No
Integrations
APIANT
No
Enthu.ai
No
HubSpot Customer Platform
No
Influx MD
No
Insightly
No
Integrate.io
No
KonnectzIT
No
Lead Docket
No
Liine
No
NinjaCat
No
Integrations
APIANT
Yes
Enthu.ai
Yes
HubSpot Customer Platform
Yes
Influx MD
Yes
Insightly
Yes
Integrate.io
Yes
KonnectzIT
Yes
Lead Docket
Yes
Liine
Yes
NinjaCat
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$45.00/month
Call Tracking - $45/ mo.
Marketing Analytics - $95/mo.
Conversation Analytics - $95/mo.
Analytics Suite - $145/mo.
Marketing Analytics - $95/mo.
Conversation Analytics - $95/mo.
Analytics Suite - $145/mo.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DATEL Software Solutions
Website
www.datel-group.com/solutions/call-sweet
Vendor Details
Company Name
CallRail
Founded
2011
Country
United States
Website
www.callrail.com
Product Features
Call Accounting
By-Extension Reporting
No
Call Duration
No
Call Monitoring
No
Call Volume
No
Caller Identification
No
Inbound Reporting
No
Outbound Reporting
No
Unattended Call Management
No
Who Answered Log
No
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
No
Call Volume
Yes
Caller Identification
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
No
Who Answered Log
No
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Call Tracking
CRM
No
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Lead Management
Activity Tracking
Yes
Campaign Management
Yes
Lead Capture
Yes
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
Yes
Lead Segmentation
Yes
Pipeline Management
No
Prospecting Tools
No
Source Tracking
Yes
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
Yes
Customer Journey Mapping
No
Dashboard
Yes
Performance Metrics
Yes
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Revenue Intelligence
Actionable Insights
Yes
Alerts / Notifications
Yes
CRM Interactions
No
Call Scoring
Yes
Conversation Intelligence
Yes
Dashboard
Yes
Email/Message Interactions
No
Market Intelligence
No
Phone Call Interactions
Yes
Pipeline Visibility
No
Sales Coaching
No
Video Call Interactions
No