Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Capture both incoming and outgoing phone calls effortlessly with our innovative recording feature. Convert your recordings into written text effortlessly, making it easy to reference important conversations. The voice recorder function is perfect for jotting down quick notes whenever necessary. Enjoy the convenience of a local number service available in multiple countries. For added protection, you can secure your recordings with a passcode if they contain sensitive information, ensuring that only you can access them. You have the freedom to organize your recordings as you prefer; while the app automatically names each call, you can customize the names and mark favorites for quick retrieval. If you can’t recall which recording holds the information you seek, simply enter a keyword you spoke during the call for an advanced search. Access your recordings and manage calls on the go with compatible Apple Watch and iMessage apps. Plus, with the App Clip and Widget features, you can initiate recordings without needing to open or install the main app. Listen to your recordings seamlessly in the background, allowing you to multitask without interruption. This comprehensive set of features ensures that you have everything you need to manage your calls and notes effectively.
Description
We understand that you deserve the flexibility to record and listen to your calls according to your preferences. That's why our RECITE recording solution features 80 customizable widgets and dashboards, 100 levels of replay permissions, 8 different recording modalities, 50 pre-set and adjustable reports, and 4 varieties of built-in storage options. Additionally, it includes screen recording of the agent's desktop, synchronized with audio recordings, providing an all-encompassing view of customer interactions. Our Quality Management tool is designed for quality assurance, enabling the assessment of employee performance, ensuring compliance with corporate standards, and enhancing staff productivity. The Customizable Dashboards feature allows agents, supervisors, and administrators to monitor real-time metrics effectively. Moreover, web-based storage facilitates easy and secure sharing of files via email in .WAV format, making collaboration seamless. With these capabilities, our solution empowers organizations to enhance their communication processes and improve overall service quality.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
madduck
Founded
2018
Country
Turkey
Website
madduck.co
Vendor Details
Company Name
Numonix
Founded
2013
Country
United States
Website
numonixrecording.com
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
Yes