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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Call Box offers an all-encompassing solution for telephone communications that streamlines interactions and minimizes call handling inefficiencies. Say goodbye to outdated hardware systems that are complex to set up and costly to upkeep. With Call Box's adaptable and dependable VoIP system, you can swiftly implement changes as needed. By employing a distinctive blend of human assessments and machine learning, you can identify and rectify weaknesses in your phone operations. Foster a culture of accountability around phone usage through ongoing feedback mechanisms that can influence the outcome of a call during its course. Call Box ensures an exceptional caller experience with tailored call routing, specific time conditions, custom auto attendants, personalized voicemail greetings, and much more. As incoming calls are received, Call Box equips your agents with vital information such as customer history, lead source data, and performance metrics. Additionally, by analyzing prior interactions and predicting agent success, Call Box efficiently directs callers to the most appropriate destination. This innovative approach not only enhances communication but also empowers businesses with the tools needed to improve their overall telephony strategy.

Description

WaveKat Voice is an application for Mac and Linux that transforms your computer into a fully functional business phone line. By linking to your existing phone provider, such as Twilio, Telnyx, or 2talk, you can seamlessly make and receive calls directly from your laptop without needing additional hardware or a desk phone. The app remains discreetly in your menu bar, ready to alert you when a call comes in. All conversations are automatically recorded and stored as soon as you end the call, accompanied by a real-time transcript that allows you to focus on the discussion rather than taking notes. By default, calls, recordings, and transcripts are retained locally on your device; only if you log into a WaveKat account are your records synced to the cloud, enabling access from any location. Currently available for free during its public beta phase, WaveKat Voice is designed to be lightweight and prioritize user privacy, continuously updating itself in the background for your convenience. Its intuitive interface and robust features make it an ideal choice for professionals seeking a streamlined communication solution.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Claude No 
Cursor No 
GitHub No 
Google No 
HubSpot CRM No 
OnSIP No 
Plivo No 
Telnyx No 
Twilio Voice No 

Integrations

Claude Yes 
Cursor Yes 
GitHub Yes 
Google Yes 
HubSpot CRM Yes 
OnSIP Yes 
Plivo Yes 
Telnyx Yes 
Twilio Voice Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0/user
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Call Box

Founded

1988

Country

United States

Website

www.callbox.com

Vendor Details

Company Name

WaveKat

Founded

2026

Country

New Zealand

Website

wavekat.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Conversation Intelligence

AI Insights No 
Account Health Alerts No 
Call Analytics No 
Call Recording No 
Call Recording Cloud Storage No 
Call Snippets No 
Call Transcription No 
Call/Meeting Sharing No 
Sales Coaching No 
Topic Tags No 
Topic-Based Analytics No 
Video Conferencing Analytics No 
Win/Loss Analysis No 

Product Features

Softphone

Audio / Video Conferencing No 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging No 
Contact Management Yes 
Fax Management No 

Alternatives

Alternatives