Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call Box offers an all-encompassing solution for telephone communications that streamlines interactions and minimizes call handling inefficiencies. Say goodbye to outdated hardware systems that are complex to set up and costly to upkeep. With Call Box's adaptable and dependable VoIP system, you can swiftly implement changes as needed. By employing a distinctive blend of human assessments and machine learning, you can identify and rectify weaknesses in your phone operations. Foster a culture of accountability around phone usage through ongoing feedback mechanisms that can influence the outcome of a call during its course. Call Box ensures an exceptional caller experience with tailored call routing, specific time conditions, custom auto attendants, personalized voicemail greetings, and much more. As incoming calls are received, Call Box equips your agents with vital information such as customer history, lead source data, and performance metrics. Additionally, by analyzing prior interactions and predicting agent success, Call Box efficiently directs callers to the most appropriate destination. This innovative approach not only enhances communication but also empowers businesses with the tools needed to improve their overall telephony strategy.
Description
Implement a personalized greeting that plays a pre-recorded message, allowing callers to select from various options to reach the specific extension they need. While they wait for a representative to become available, callers will enjoy music on hold, ensuring a pleasant experience. Professional greetings for both auto-attendants and outgoing voicemails will enhance your business's image, adding a polished touch. If you're unable to be in the office, set up an extension that rings directly to your mobile phone for convenience. Do you operate an office in New York while catering to clients in Europe? We can provide you with a European phone number for seamless communication. Utilize the Internet to effortlessly send and receive faxes, with a user-friendly setup that allows you to access your faxes from any location. Transform your smartphone into an extension of your office phone, enabling you to stay connected to your workplace from virtually anywhere in the world. Equip your sales team with calling codes to facilitate communication and make international calls directly from their cell phones. This way, your sales team can effectively take the office with them as they travel. With these tools, managing your business communications has never been easier or more efficient.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Secure Cloud Analytics
No
Comcast Business VoiceEdge
No
Cox Business IP Centrex
No
Obihai
No
OptimumHQ
No
Verizon Cloud
No
Integrations
Cisco Secure Cloud Analytics
Yes
Comcast Business VoiceEdge
Yes
Cox Business IP Centrex
Yes
Obihai
Yes
OptimumHQ
Yes
Verizon Cloud
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49.99 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Call Box
Founded
1988
Country
United States
Website
www.callbox.com
Vendor Details
Company Name
ITP
Country
United States
Website
www.itpvoip.com/voip_plans.aspx
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No