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Average Ratings 0 Ratings
Description
Our software provides insights into who is reaching out to your business and which employees they are engaging with. You can easily identify the calls made by your staff, ensuring you remain informed about their efforts, the efficiency of your incoming call groups, and any inquiries from customers. With our solution, you can eliminate the uncertainty surrounding call interactions, as we handle all the details for you. Our software stands out due to our extensive experience in the industry, having developed Call Accounting Software since 1989 and supporting numerous businesses like yours. We recognize the critical information you require from your call reports and are adept at delivering it effectively. To further enhance your experience, we offer comprehensive online FAQ Help Screens along with live or remote technical support, ensuring your system consistently meets or exceeds your expectations. Should you ever encounter technical difficulties, rest assured that we are always ready to assist you promptly. We are committed to your satisfaction and the success of your business.
Description
ProfitWatch Call Accounting is an exceptionally intuitive call accounting system tailored specifically for the hospitality industry. With its ability to integrate effortlessly with a wide range of PBX and PMS systems, ProfitWatch provides hotels, motels, casinos, resorts, spas, and cruise lines with a robust yet straightforward solution for managing their communications and much more. It features several pricing options that enable users to implement promotional rates for guests, thereby incentivizing phone usage. Users can generate invoices on demand or set them to be automatically created, allowing for printing, saving to a file, or emailing as necessary. Additionally, the system ensures that users receive instant alerts through email, SMS, and screen notifications when an emergency call is made anywhere on the premises, enhancing overall safety and responsiveness. This comprehensive approach not only streamlines call management but also significantly improves guest experience and operational efficiency.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Comm One
Website
www.commone.com
Vendor Details
Company Name
Metropolis Technologies
Founded
1993
Country
United States
Website
www.metropolis.com
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log