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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Calibre stands out as a top-tier call recording solution that converts recorded interactions and their related metadata into actionable intelligence for decision-making. As a dependable and comprehensive tool for business enhancement, Calibre not only boosts performance and productivity but also elevates customer satisfaction, while simultaneously mitigating risks, lowering operational expenses, and increasing profitability. Designed with robust, high-quality digital recording capabilities and an intelligent framework, Calibre is adaptable to suit the requirements of contact centers of any size. With support from prompt and professional certified technicians and the I’m Alive™ proactive monitoring system, clients can implement Calibre with assurance. Additionally, Calibre features an Advanced API and event triggers to ensure the secure archiving of sensitive data and maintain compliance with rigorous security protocols. Communications are fortified through multi-layer algorithms and data encryption, ensuring restricted access and safeguarding confidential information, ultimately fostering a trustworthy environment for users. This all-encompassing approach positions Calibre as an indispensable partner in achieving operational excellence.

Description

LIZOX OS is a self-sufficient, Local-First desktop ERP/CRM solution crafted by GREENMAT Service, specifically tailored for professionals in field service, equipment rental sectors, and contractors with regular routes. In contrast to conventional cloud-reliant systems that can experience delays or become unusable without internet connectivity, LIZOX OS guarantees complete data sovereignty and operates without cloud latency. All customer data and operational information is securely stored on the user's device through native SQLCipher (AES-256) filesystem encryption, ensuring full adherence to European GDPR and GoBD standards. Key Features & Architecture: • PULSE Logistics Engine: Facilitates automated cyclical route scheduling for both 14- and 28-day intervals, along with efficient zone dispatching. • Warehouse & Asset Circulation: Effectively separates capital equipment (CAPEX) from consumable supplies (OPEX) to enhance operational efficiency. • Client Master Records: Implements hierarchical billing structures (Head Office versus Site) and enforces crew data isolation through Role-Based Access Control (RBAC). • Deterministic Billing: Automates the generation of invoices that comply with DIN 5008 standards, streamlining the billing process for users. This innovative approach not only increases productivity but also reinforces data integrity and security for all operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Azure Marketplace Yes 
Linc Yes 

Integrations

Azure Marketplace No 
Linc No 

Pricing Details

$15000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$39.99/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HigherGround

Founded

1973

Country

United States

Website

www.higherground.com/calibre

Vendor Details

Company Name

GREENMAT Service

Founded

2025

Country

Germany

Website

lizox-os.com

Product Features

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording No 
Video Call Recording No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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