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Description
Comprehensive client management software encompasses all essential features required for effective oversight of a client base, including complete trust accounting functionalities. Additionally, it includes extensive debtor management capabilities that facilitate the efficient queuing of accounts for follow-up, the modification of account statuses, the establishment of payment promises, tracking of commitments, scheduling of payments, generating letters, and maintaining permanent notes. The system also features a document imaging module that enables the scanning of images into the platform for seamless attachment to client accounts. Furthermore, it allows for the integration of delinquent accounts into a web dialer based on various criteria, supporting both inbound call handling and message dispatch to debtors, while also providing automatic updates to debtor records from the results of the dialing process. Moreover, the system supports an unlimited capacity to add new clients, debtors, employees, letters, statuses, and other essential components, ensuring that the management process remains robust and scalable as needs evolve. This flexibility ultimately enhances the overall efficiency and effectiveness of client and debtor management within the organization.
Description
Grappler is an innovative cloud-based accounting automation tool specifically designed for the international insurance industry, effectively tackling the back-office difficulties encountered by syndicates, managing general agents (MGAs), service firms, cover holders, agencies, and insurers. This software enhances decision-making by providing essential financial metrics, aiding in strategic planning for the future, and facilitating ongoing forecasting efforts. By utilizing automation and advanced machine learning techniques, Grappler streamlines manual reconciliation tasks, which boosts accuracy and expedites the alignment of payments with policies. Notable functionalities include the automation of daily, monthly, and annual closing processes to mitigate risk and strengthen control; the modernization of legacy bordereaux document workflows to ensure clear visibility of cash positions; the eradication of unallocated cash and clarification of debtor statuses; and the provision of comprehensive dashboards, analytics, and reporting capabilities for all ledgers, which highlight unallocated cash, debtor positions, and customer performance metrics. Furthermore, Grappler empowers users by presenting actionable insights that drive better financial management and operational efficiency in a rapidly evolving insurance landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CollectionWorks
Website
www.collectionworks.com
Vendor Details
Company Name
Grappler
Founded
2015
Country
United States
Website
www.grappler.io
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
Yes
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
No
