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Average Ratings 0 Ratings

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features
design
support

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Description

CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.

Description

Out of the Blue is an innovative platform for ecommerce observability that aims to facilitate growth by restoring signals, sealing revenue gaps, and enhancing development through AI-driven, no-code, real-time business intelligence and ecommerce oversight. This platform safeguards every transaction in real time by overseeing the entire ecommerce landscape, which encompasses applications, advertisements, site functionality, tracking systems, checkout processes, APIs, marketing technology, advertising technology, customer data platforms, and external services. Leveraging AI for anomaly detection, it quickly identifies failures, conducts automatic investigations across various channels, devices, platforms, and customer journeys, and provides teams with straightforward answers rather than just presenting dashboards. The Diagnostics Agent performs a daily scan of signals across advertisements and websites, executes root cause analysis when return on ad spend decreases, and functions as a continuous performance analyst available 24/7. Meanwhile, the Retention Agent keeps an eye on churn indicators in email and SMS communications, alerts users to fluctuations in outbound volume and engagement, and recommends immediate measures for customer retention. By integrating these capabilities, Out of the Blue empowers businesses to effectively manage their ecommerce performance and respond to challenges swiftly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Ads Yes 
Klaviyo Yes 
Mailchimp Yes 
Shopify Yes 
TikTok Yes 
Blotout No 
ChatWILL Yes 
Clarity No 
Claude No 
Emotive No 
Gmail Yes 
Hightouch No 
Northbeam No 
ParcelWILL Yes 
PayPal Yes 
RudderStack No 
Slack No 
Triple Whale No 
TrustWILL Yes 
WooCommerce Yes 

Integrations

Google Ads Yes 
Klaviyo Yes 
Mailchimp Yes 
Shopify Yes 
TikTok Yes 
Blotout Yes 
ChatWILL No 
Clarity Yes 
Claude Yes 
Emotive Yes 
Gmail No 
Hightouch Yes 
Northbeam Yes 
ParcelWILL No 
PayPal No 
RudderStack Yes 
Slack Yes 
Triple Whale Yes 
TrustWILL No 
WooCommerce No 

Pricing Details

$9.99 per month
Free Trial No 
Free Version No 

Pricing Details

$399 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com

Vendor Details

Company Name

Out Of The Blue

Founded

2021

Country

United States

Website

outoftheblue.ai/

Product Features

Product Features

Alternatives

Alternatives

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