Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CWDash is a cost-free business intelligence tool for Managed Service Providers (MSPs) that is sponsored and seamlessly integrates with both On-Premises and Cloud versions of ConnectWise Manage. It offers tailored dashboards, referred to as panels, which streamline the process of obtaining insights and allow users to monitor data in real-time directly from their desktops. Initially launching with a modest selection of 8 dashboards, CWDash has expanded its offerings to 60, providing users the flexibility to select their preferred panels or utilize the innovative Panel Builder to create personalized dashboards. The Panel Builder is a standout feature that empowers users to generate countless bespoke panels displaying the specific information they desire, simply by naming them to have them readily accessible in the drop-down menu. Since its establishment in 2009, CWDash has evolved significantly, appealing to technology experts who are always in search of more effective methods to optimize their operations and assist their clients in achieving similar efficiencies. This continuous growth demonstrates CWDash's commitment to adapting to the needs of its users and the ever-changing landscape of technology.
Description
TeamsDashboard offers a live presence and availability interface for Microsoft Teams, retrieving real-time status updates from Microsoft 365 through the Graph API, and presenting the entire organization on one accessible screen without the need for installation, agents, or firewall modifications.
It features four distinct views—Cards, Compact, Minimal, and List—equipped with intelligent filters based on department, location, and job title, providing IT administrators, team leaders, and executives with immediate insights into who is available, engaged in calls, or attending meetings.
This tool is ideal for a variety of applications, including office wallboards, lobby displays, mobile dashboards for teams on call, service desk dispatcher interfaces, and monitoring the status of Teams Phone calls.
The setup process is quick, taking less than five minutes, and it is fully GDPR-compliant with hosting located in Germany.
Additionally, it supports MSAL enterprise authentication and is accessible across any device with a web browser, whether it be a desktop, tablet, mobile phone, or TV display.
With pricing beginning at €4.25 per user per month, TeamsDashboard also offers a 14-day free trial, ensuring that only active users of the dashboard require a license, rather than the entire Microsoft 365 tenant, making it a flexible solution for organizations of all sizes.
API Access
Has API
No
API Access
Has API
No
Integrations
3CX
No
ConnectWise PSA
Yes
Microsoft 365
No
Microsoft Teams
No
Integrations
3CX
Yes
ConnectWise PSA
No
Microsoft 365
Yes
Microsoft Teams
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$4.25/month
per User
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Forza Technology Solutions
Founded
1984
Country
United States
Website
www.cwdash.com
Vendor Details
Company Name
SSIG-IT GmbH
Founded
2019
Country
Germany
Website
www.ssig-it.com
Product Features
Dashboard
Annotations
No
Data Source Integrations
No
Functions / Calculations
No
Interactive
No
KPIs
No
OLAP
No
Private Dashboards
No
Public Dashboards
No
Scorecards
No
Themes
No
Visual Analytics
No
Widgets
No
Product Features
Dashboard
Annotations
No
Data Source Integrations
No
Functions / Calculations
No
Interactive
Yes
KPIs
No
OLAP
No
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
Yes
Themes
No
Visual Analytics
No
Widgets
No