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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

We prioritize user anonymity by not retaining personal information, ensuring that your identity remains concealed. Our robust encryption and cutting-edge technologies protect the privacy of your communications. Iceland boasts some of the most stringent privacy regulations, facilitating both anonymous use and the prompt deletion of data. CTemplar's unique 4-Wall Protection system provides comprehensive security for your information. You can set a designated phrase in your account to help identify and prevent phishing attempts. Additionally, we offer anonymous payment options through Monero, although our payment processor for XMR is still in development, necessitating support contact for such transactions. For convenience, automatic payments can also be carried out using Bitcoin and credit cards. Our servers are situated in Iceland, where we benefit from abundant renewable energy resources, operating entirely on green energy sourced from geothermal and hydropower. This commitment to sustainability enhances our service while contributing positively to the environment.

Description

The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Zendesk No 

Integrations

Zendesk Yes 

Pricing Details

$8 per month
Free Trial No 
Free Version Yes 

Pricing Details

$41.70 organization/per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CTemplar

Founded

2018

Country

Iceland

Website

ctemplar.com

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Product Features

GDPR Compliance

Access Control No 
Consent Management No 
Data Mapping No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Alternatives

Alternatives