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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Multi-Unit Operator Solutions ensures that your facilities remain in optimal condition, allowing you to focus on keeping your customers satisfied. Our comprehensive Facilities Management includes round-the-clock Help Desk Support for addressing equipment and facility repairs. With our Vendor Management services, we streamline invoice processing and contractor searches, significantly enhancing service response times. Our Work Order Management system provides a self-dispatching platform tailored for your internal maintenance team. We also emphasize Preventative Maintenance by consolidating all scheduled maintenance contracts and events, such as hydrojetting, hood cleaning, OSHA reminders, and trash removal contract oversight. Through our Capital Asset Management approach, you can effectively monitor the lifecycle costs associated with your equipment, empowering you to make well-informed decisions regarding repairs versus replacements. Our Invoice Manager facilitates a seamless transition to a paperless system for all repair and maintenance invoices. Once bills are digitized, they undergo a rigorous 20+ point automated and human verification process to ensure accuracy. By integrating our system with your accounting software, you can save time and minimize errors, ultimately enhancing your operational efficiency. This comprehensive suite of solutions is designed to elevate your facility management experience from routine to exceptional.

Description

Servicetrac empowers service contractors across the cleaning, security, and facilities management industries to fulfill their commitments to clients effectively. By managing everything from tasks and incidents to tours and patrols, as well as assessing the quality of services rendered, Servicetrac enhances performance, minimizes costs and risks, and boosts customer satisfaction. With its centralized platform, users gain improved oversight of field operations and team activities, complemented by service-level insights that inform strategic decisions and help meet Service Level Agreements (SLAs). Additionally, Servicetrac captures data in real-time, providing alerts for critical updates, which enables proactive, data-informed decision-making to mitigate risks and ensure high-quality customer service. Furthermore, the system promotes SLA compliance and effective service delivery by allowing mobile audits and inspections at client locations, while aggregating essential data to a central hub for streamlined management. This comprehensive approach not only enhances operational efficiency but also empowers contractors to build stronger relationships with their customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chain Restaurant Solutions

Founded

1935

Country

United States

Website

www.chainrs.com

Vendor Details

Company Name

TEAM Software

Founded

1989

Country

United States

Website

teamsoftware.com/software/servicetrac/

Product Features

CMMS

Asset Tracking No 
Calibration Management Yes 
Inventory Control Yes 
Key & Lock Management Yes 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling No 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management No 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management Yes 
Inspection Management Yes 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools Yes 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management Yes 

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

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