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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CRMoptics is a hosted/packaged solution that allows you to use open source building blocks to get started with your optical software project. It offers multi-location and multi-warehouse solutions that make it easier to do things faster and more reliably. It is web-based, so you only need internet access and a device of choice. Every optician requires module functions to manage their business. These include scheduling, history of eye examinations, proof of payments printing, inventory, customer data management, and scheduling. CRMoptics software includes built-in marketing tools that allow opticians to send personal postcards to customers. This gives them the marketing power to increase sales at lower costs. It is possible to engage customers by sending them text messages or emails with reminders and promotions. It's easier than ever! Our expertise can help you create or set up customizations.

Description

For over three decades, TeleVox has empowered healthcare institutions, pharmaceutical firms, and life sciences organizations to foster communication with patients, thereby enhancing trust, maintaining continuity of care, and improving the overall patient experience. Our innovative digital engagement solutions support more than 10,000 healthcare providers, ensuring seamless communication with patients throughout their healthcare journey—before, during, after, and in-between appointments. Additionally, our tailored services for pharmaceutical and life sciences sectors facilitate outreach to a broader patient base through strategic initiatives focused on disease awareness, educational resources, and vaccination reminders. We assist our clients in reaching patients at optimal moments via the most suitable communication channels, which include SMS text, phone calls, live chat virtual assistants, emails, and postcards. This approach leads to the delivery of personalized and customizable messages, which not only enhances patient satisfaction and bridges gaps in care but also boosts revenue, all while alleviating the workload on healthcare staff. By fostering these connections, we contribute to a more effective and responsive healthcare system.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Practice-Web Dental No 

Integrations

Practice-Web Dental Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CRMoptics

Country

Belgium

Website

www.crmoptics.com

Vendor Details

Company Name

TeleVox

Founded

1992

Country

United States

Website

televox.com

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging No 

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling No 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling No 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management No 

Direct Mail Automation

A/B Testing No 
Analytics/Reporting No 
Campaign Management Yes 
Data Import/Export No 
Delivery Tracking No 
Design Management No 
Event Triggered Mailings Yes 
List Scrubbing No 
Mailing List Purchasing No 
Mailing Services Integration Yes 
Pre-made Templates Yes 
Printing Services Integration Yes 
Response Alerts No 

Medical Inventory

Barcode Scanning No 
Expiration Date Management No 
Purchasing Yes 
Reorder Management No 
Supply Management Yes 
Usage Tracking Yes 
Vendor Management No 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing Yes 
Drag & Drop Yes 
Facility Scheduling Yes 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling No 
Patient Records Yes 
Patient Scheduling Yes 
Physician Management No 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling Yes 

Optometry

Appointment Management Yes 
Insurance Management Yes 
Inventory Management Yes 
Patient Records Yes 
Recall Tracking Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal No 
Personal Health Record Yes 
Progress Tracking No 
Self Management Yes 

Patient Portal

Appointment Confirmations Yes 
Appointment Scheduling Yes 
Bill Payment Yes 
Care Plans No 
Care Summaries No 
EHR-Agnostic No 
Health Record Access Yes 
Intake Forms Yes 
Lab Results No 
Prescription Renewals No 
Secure Messaging Yes 
Video Consultations No 

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders No 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

Patient Portal

Appointment Confirmations No 
Appointment Scheduling No 
Bill Payment No 
Care Plans No 
Care Summaries No 
EHR-Agnostic No 
Health Record Access No 
Intake Forms No 
Lab Results No 
Prescription Renewals No 
Secure Messaging No 
Video Consultations No 

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