Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CRMSix is a versatile cloud-based customer relationship management system that integrates sales and customer support processes within a single platform. It equips support teams with tools to oversee cases, engage in live chat, manage customer interactions, and curate knowledge-base materials, while enabling sales teams to monitor contacts, leads, pipeline progress, quotes, invoices, and sales forecasts. By unifying customer records, it merges service histories with sales activities, and offers customizable workflows to streamline routine tasks and follow-ups. The platform is enhanced with AI-powered assistants, analytical reporting features, role-specific access controls, and comprehensive audit logs. Designed for organizations with customer-facing teams, it facilitates a collaborative environment for addressing inquiries, pursuing sales opportunities, and nurturing customer relationships. Additionally, administrators can leverage the documented API and Model Context Protocol (MCP) support to seamlessly integrate workflows with external tools, enhancing the platform's adaptability and functionality for various business needs. This ensures that teams can efficiently work together to deliver an improved customer experience.

Description

Zunoy Knowledgebase serves as a comprehensive documentation platform that allows teams to systematically manage product, technical, and organizational information in a centralized location. It is suitable for various types of content, including API documentation, FAQs, user manuals, tutorials, release notes, and internal records. With a user-friendly rich text editor, individuals can easily create and modify articles, categorize pages, and link related content for better navigation. The built-in search functionality ensures that users can quickly locate information without the hassle of sifting through extensive documentation. Additionally, version control features allow teams to monitor updates and handle multiple documentation versions efficiently. Access controls provide a way to regulate who can view or edit specific content, and templates streamline the process of creating similar articles. The platform also boasts AI-enhanced capabilities, analytics for performance tracking, feedback mechanisms, and options for custom branding. Zunoy Knowledgebase is versatile enough to be utilized for customer-facing support materials or as an internal repository for product teams, developers, support personnel, and other staff members. Ultimately, it empowers teams to maintain an organized and accessible knowledge hub that enhances collaboration and information sharing.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Claude Yes 
Discord No 
Google Calendar Yes 
Google Tasks Yes 
Microsoft Entra ID Yes 
Microsoft Teams No 
Model Context Protocol (MCP) Yes 
Okta Yes 
Razorpay Yes 
Slack No 
Stripe Yes 
Telegram No 

Integrations

Claude No 
Discord Yes 
Google Calendar No 
Google Tasks No 
Microsoft Entra ID No 
Microsoft Teams Yes 
Model Context Protocol (MCP) No 
Okta No 
Razorpay No 
Slack Yes 
Stripe No 
Telegram Yes 

Pricing Details

$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Pricing Details

$4/month
Zunoy Knowledgebase offers a free plan at $0 per month, along with three paid plans: Starter at $4 per month, Growth at $6 per month, and Business at $12 per month, when billed annually. The Free plan includes one workspace, one brand, and one contributor. Starter supports up to two contributors/editors, while Growth offers two brands, five contributors/editors, unlimited viewers, advanced analytics, and version control. The Business plan supports up to five brands and ten contributors/editors, with 30-day version control and additional features for managing documentation.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CRMSix

Founded

2018

Country

India

Website

crmsix.com

Vendor Details

Company Name

Mentcube Innovations Pvt Ltd

Website

zunoy.com/knowledgebase

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Knowledge Management

Artificial Intelligence (AI) Yes 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree No 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Alternatives

CrucialCRM Reviews

CrucialCRM

Phenomena Technologies Inc

Alternatives

Zunoy CMS Reviews

Zunoy CMS

Mentcube Innovations Pvt Ltd
Praxistence CRM Reviews

Praxistence CRM

BizzBuzz Creations
wCRM Reviews

wCRM

SRLINES SOFTWARE HOUSE
Zunoy AppShare Reviews

Zunoy AppShare

Mentcube Innovations Pvt Ltd