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Average Ratings 0 Ratings
Description
CRMSix is a versatile cloud-based customer relationship management system that integrates sales and customer support processes within a single platform. It equips support teams with tools to oversee cases, engage in live chat, manage customer interactions, and curate knowledge-base materials, while enabling sales teams to monitor contacts, leads, pipeline progress, quotes, invoices, and sales forecasts. By unifying customer records, it merges service histories with sales activities, and offers customizable workflows to streamline routine tasks and follow-ups. The platform is enhanced with AI-powered assistants, analytical reporting features, role-specific access controls, and comprehensive audit logs. Designed for organizations with customer-facing teams, it facilitates a collaborative environment for addressing inquiries, pursuing sales opportunities, and nurturing customer relationships. Additionally, administrators can leverage the documented API and Model Context Protocol (MCP) support to seamlessly integrate workflows with external tools, enhancing the platform's adaptability and functionality for various business needs. This ensures that teams can efficiently work together to deliver an improved customer experience.
Description
Inklura serves as a cloud-driven business management solution tailored for small to medium enterprises. This platform features a collaborative workspace that integrates customer and contact information, sales prospects, quotes, invoices, payment reminders, project management, and team assignments. Depending on their chosen plan and options, users can access additional functionalities such as customer support, human resources, appointment scheduling, email and SMS messaging, website management, e-commerce, point-of-sale systems, and ticketing mechanisms. Inklura provides complimentary online tools, as well as products priced individually, alongside a user-based Suite that consolidates various business modules. The platform includes documentation for PrestaShop and WooCommerce connectors, in addition to offering a developer API for further customization. Furthermore, it caters to French-speaking teams with a fully supported French-language interface and documentation, enabling them to seamlessly manage customer interactions, sales processes, and operational tasks within a single cohesive system, enhancing overall productivity.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Claude
Yes
Google Calendar
Yes
Google Tasks
Yes
Microsoft Entra ID
Yes
Model Context Protocol (MCP)
Yes
Okta
Yes
PrestaShop
No
Razorpay
Yes
Shopify
No
Stripe
Yes
Integrations
Claude
No
Google Calendar
No
Google Tasks
No
Microsoft Entra ID
No
Model Context Protocol (MCP)
No
Okta
No
PrestaShop
Yes
Razorpay
No
Shopify
Yes
Stripe
No
Pricing Details
$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
€4/employee/month
BUREAU includes free online tools. Paid products are priced separately by unit; RH salarié starts at €4/employee/month excluding tax, with a 12-month commitment. Suite Inklura costs €45/user/month for 3–49 users, excluding tax, with a 12-month commitment; setup is charged separately. E-commerce, point-of-sale and ticketing products have separate prices. Products requiring a demonstration are quoted based on the functions confirmed during the demonstration.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CRMSix
Founded
2018
Country
India
Website
crmsix.com
Vendor Details
Company Name
Webdesign29
Founded
2011
Country
France
Website
www.inklura.fr/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Business Management
Billing & Invoicing
No
CRM
No
Employee Management
No
Financial Management
No
Inventory Management
No
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
No
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
No