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features
design
support

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Description

CRMSix is a versatile cloud-based customer relationship management system that integrates sales and customer support processes within a single platform. It equips support teams with tools to oversee cases, engage in live chat, manage customer interactions, and curate knowledge-base materials, while enabling sales teams to monitor contacts, leads, pipeline progress, quotes, invoices, and sales forecasts. By unifying customer records, it merges service histories with sales activities, and offers customizable workflows to streamline routine tasks and follow-ups. The platform is enhanced with AI-powered assistants, analytical reporting features, role-specific access controls, and comprehensive audit logs. Designed for organizations with customer-facing teams, it facilitates a collaborative environment for addressing inquiries, pursuing sales opportunities, and nurturing customer relationships. Additionally, administrators can leverage the documented API and Model Context Protocol (MCP) support to seamlessly integrate workflows with external tools, enhancing the platform's adaptability and functionality for various business needs. This ensures that teams can efficiently work together to deliver an improved customer experience.

Description

Grapphen is a cloud-based platform designed for applicant tracking and recruiting, catering to both staffing agencies and in-house talent acquisition teams. It provides a collaborative workspace for recruiters to oversee job requisitions, manage candidate profiles, parse resumes, source candidates, and track hiring pipelines, interviews, offers, and client submissions. Teams have the flexibility to customize pipeline stages, collaborate with hiring managers, monitor candidate progress, and streamline their recruitment workflows from the initial sourcing phase to the final placement. For staffing agencies, Grapphen facilitates bench and vendor submissions along with client reviews, while corporate HR teams can efficiently handle requisitions, approvals, feedback from hiring teams, and generate reports. Additionally, Grapphen includes optional services such as phone and SMS communication, video interviews, and email outreach, along with integrations for job boards and various business tools. The platform also features a developer API and webhook capabilities, enabling seamless access to ATS data and supporting event-driven workflows, making it a versatile solution for recruitment needs. Overall, Grapphen enhances the recruitment process by centralizing various functions, thus allowing teams to work more effectively together.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Calendar Yes 
Stripe Yes 
Claude Yes 
Gmail No 
Google Tasks Yes 
Microsoft Entra ID Yes 
Microsoft Outlook No 
Model Context Protocol (MCP) Yes 
Okta Yes 
Razorpay Yes 
Twilio No 
Zapier No 

Integrations

Google Calendar Yes 
Stripe Yes 
Claude No 
Gmail Yes 
Google Tasks No 
Microsoft Entra ID No 
Microsoft Outlook Yes 
Model Context Protocol (MCP) No 
Okta No 
Razorpay No 
Twilio Yes 
Zapier Yes 

Pricing Details

$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Pricing Details

$15/month/User
The monthly plan table lists Starter at $15/user/month, Growth at $29/user/month, and Scale & Corporate at $49/user/month. The separate custom plan builder instead lists plans at $20, $35, and $50 per user/month. Annual billing is advertised at 17% off; no setup fee is listed.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CRMSix

Founded

2018

Country

India

Website

crmsix.com

Vendor Details

Company Name

Grapphen LLC

Founded

2026

Country

United States

Website

grapphen.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Applicant Tracking

Assessments Yes 
Background Screening Yes 
Candidate Management Yes 
Collaboration Tools Yes 
Internal HR Yes 
Interview Management Yes 
Interview Scheduling Yes 
Job Board Posting Yes 
Job Requisition Yes 
Onboarding Yes 
Recruiting Firms Yes 
Reference Checking Yes 
Resume Parsing Yes 
Resume Search Yes 
Self Service Portal Yes 
Workflow Management Yes 

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