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Description
CRMSix is a versatile cloud-based customer relationship management system that integrates sales and customer support processes within a single platform. It equips support teams with tools to oversee cases, engage in live chat, manage customer interactions, and curate knowledge-base materials, while enabling sales teams to monitor contacts, leads, pipeline progress, quotes, invoices, and sales forecasts. By unifying customer records, it merges service histories with sales activities, and offers customizable workflows to streamline routine tasks and follow-ups. The platform is enhanced with AI-powered assistants, analytical reporting features, role-specific access controls, and comprehensive audit logs. Designed for organizations with customer-facing teams, it facilitates a collaborative environment for addressing inquiries, pursuing sales opportunities, and nurturing customer relationships. Additionally, administrators can leverage the documented API and Model Context Protocol (MCP) support to seamlessly integrate workflows with external tools, enhancing the platform's adaptability and functionality for various business needs. This ensures that teams can efficiently work together to deliver an improved customer experience.
Description
Ecollat CRM is designed to streamline the management of leads, sales pipelines, and customer relations for teams focused on product-driven sales and distribution. With a convenient Chrome extension, users can easily capture leads, monitor deals through a visual pipeline, plan follow-ups using the integrated calendar, and synchronize communications from Gmail and Outlook to maintain a complete history associated with each deal. The platform's automation features efficiently nurture leads and manage follow-up sequences to enhance productivity. In contrast to standard CRMs, Ecollat integrates seamlessly with the Ecollat Quotation Tool and Digital Catalogs, enabling quotes generated from real-time product information to be linked directly to the deal, while tracking catalog interactions—like viewed pages and opened products—provides sales representatives with valuable insights into a prospect's interests before reaching out. Furthermore, access controls are tailored for different roles, allowing sales reps, managers, and distribution partners to utilize the system effectively. Specifically designed for manufacturers, distributors, and D2C brands in sectors such as building materials, sanitary ware, hardware, and consumer goods, Ecollat CRM caters to the unique needs of these industries. This focused approach ensures that all users can benefit from a solution that enhances their sales strategies and strengthens customer engagement.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Calendar
Yes
Claude
Yes
Ecollat PIM
No
Ecollat Quotation Tool
No
Google Tasks
Yes
Microsoft Entra ID
Yes
Microsoft Outlook
No
Model Context Protocol (MCP)
Yes
Okta
Yes
Razorpay
Yes
Integrations
Google Calendar
Yes
Claude
No
Ecollat PIM
Yes
Ecollat Quotation Tool
Yes
Google Tasks
No
Microsoft Entra ID
No
Microsoft Outlook
Yes
Model Context Protocol (MCP)
No
Okta
No
Razorpay
No
Pricing Details
$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
$10/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CRMSix
Founded
2018
Country
India
Website
crmsix.com
Vendor Details
Company Name
Techtonic Enterprises Pvt Ltd
Founded
2019
Country
India
Website
www.ecollat.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes