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Average Ratings 0 Ratings
Description
Upload your leads and begin making calls using either your own phone numbers or ours via the sales dialer. Our platform includes essential features such as a professional IVR, call recording, and live agent monitoring right from the start, with no need for downloads or additional plugins. Text messages also elicit responses, allowing you to send individual messages or utilize SMS templates for efficient lead follow-ups. You can upload and assign leads to agents, facilitating ongoing calls aligned with specific campaigns and lead sources. Automatically progress through your call lists with sequential dialing to maximize efficiency. By employing call queues, agents receive the most relevant leads and follow-ups effortlessly. We have addressed the challenge of agents not knowing their next call by streamlining the process. Furthermore, agents can swiftly update a lead's status, make notes, schedule follow-ups, and even send tailored emails or text messages during their conversations, enhancing communication and lead management. This comprehensive approach ensures that agents are equipped with all the tools they need to effectively engage with prospects.
Description
CallPal provides sales teams with an advanced dialer that enhances their existing CRM capabilities. Representatives can easily initiate calls directly from a contact record or engage with a pre-saved campaign, ensuring that each call is automatically recorded and linked back to the corresponding CRM entry—either as a native call activity where supported or as a note when it is not.
This system seamlessly integrates with CRMs that larger calling solutions often overlook, including Attio, Close, ActiveCampaign, Capsule, Copper, Insightly, Nimble, and Less Annoying CRM, along with options for importing from CSV and Excel files.
CallPal operates on a bring-your-own-carrier model, allowing organizations to connect their own SIP trunk, which means calls are charged at the carrier's rates without any resale or markup by CallPal. This ensures that all numbers remain under the organization’s control, and every call displays a company number, protecting the personal lines of individual representatives.
Managers have access to detailed analytics for each sales rep, along with the ability to listen in, provide guidance, or intervene in live calls as needed. Additionally, all call recordings are securely encrypted and stored according to a retention policy that each organization can customize.
Tailored for outbound communications, CallPal does not support inbound routing, IVR systems, or predictive dialing, making it a straightforward solution for focused sales efforts. This streamlined approach allows teams to maximize their efficiency while maintaining a clear separation between personal and professional communications.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ActiveCampaign
No
Attio
No
Capsule
No
Close
No
Insightly
No
Integrations
ActiveCampaign
Yes
Attio
Yes
Capsule
Yes
Close
Yes
Insightly
Yes
Pricing Details
$149 per month
Free Trial
No
Free Version
No
Pricing Details
$19/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CRMDialer
Founded
2018
Country
United States
Website
www.crmdialer.com
Vendor Details
Company Name
CallPal
Founded
2026
Country
Spain
Website
callpal.co
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No