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Description
Customer relationship management (CRM) focuses on nurturing the interactions you maintain with your clients, including those who have yet to make a purchase. By integrating business procedures, personnel, and technological tools, CRM aims to fulfill a vital objective: acquiring and retaining delighted customers. This comprehensive approach enables you to gain insights into your customers’ preferences and behaviors, allowing you to create robust, enduring relationships that are advantageous for both parties. A successful business heavily relies on a strong emphasis on CRM since the essence of any enterprise revolves around the customer. With essential data readily accessible, having the right information at the appropriate moment is crucial for effective operations. CRMBOOST unifies your business and its information into a single, user-friendly platform. It streamlines the prospecting and sales processes through automated drip marketing initiatives. Additionally, it enhances customer support by facilitating auto-generated tickets, efficient dispatching, and follow-up surveys to gather feedback. By implementing these strategies, businesses can reduce expenses while boosting overall efficiency. Embracing CRM is an essential step toward long-term growth and customer satisfaction.
Description
For two decades, we have been assisting businesses and organizations across New Zealand, which has equipped us with extensive knowledge in contact management. Founded in Dunedin, NZ, Outreach Software Limited began its journey in 2002, specializing in online contact relationship management solutions tailored for small enterprises. From the very beginning, OutreachCRM was designed as an accessible online platform, enabling users to effortlessly keep track of contacts, clients, customers, members, donors, and any other groups that require management. You can easily add, manage, and monitor all essential information related to your contacts, customers, members, or donors. Capture the data that is vital and pertinent to your organization through customizable fields. Input information using drop-down lists, free text, multiple choice, or date fields. Organize your contacts by grouping or tagging them into categories, allowing you to create targeted contact lists, pinpoint specific markets, or facilitate communication with groups. By connecting your contacts, you can also clearly define the nature of each relationship, ensuring effective management and communication. Thus, our expertise and innovative solutions continue to evolve to meet the needs of our clients in this dynamic landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
ON24
No
PhoneBurner
No
Rattle
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$50 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
crmboost
Website
www.crmboost.com
Vendor Details
Company Name
Outreach Software
Website
www.outreachcrm.co.nz
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Contact Management
Activity Management
Yes
Appointment Management
No
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
No
Email Marketing
No
Group Management
Yes
Interaction Tracking
Yes
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
Yes
Search / Filter
Yes
Segmentation
Yes
Shared Contacts
Yes
Social Media Integration
No
