Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your service department must be responsive to customers' needs and provide transparency. CRM for SYSPRO was designed for distributors and manufacturers. It gives your teams the tools to provide better service and assistance at every stage of your customers' journey, from initial purchase to becoming advocates.
CRM for SYSPRO was designed for distributors and manufacturers who rely on loyalty, operational efficiency, quality, and customer service. Our integrated solution pulls data from every customer interaction, SYSPRO and other connected systems to help you build a customer-centric company. Our unique solution includes all the features that you would expect from a CRM system, plus some tools specifically designed to support recalls of lotted or serialized products, manage warranty contracts, and facilitate remote and in-house maintenance.
Description
SoftGroup is a global software firm that specializes in providing comprehensive traceability solutions tailored for the pharmaceutical sector. With 17 years of industry presence, we have earned a reputation as a trusted partner for serialization and aggregation solutions, catering to both major pharmaceutical corporations with extensive production capabilities and smaller Marketing Authorization Holders (MAHs) lacking significant manufacturing operations. By choosing SoftGroup, you align yourself with numerous small to medium-sized pharmaceutical producers, contract manufacturers, parallel importers, and distributors that share your commitment to excellence. Our flagship product, SoftGroup® SaTT Gateway, stands out as the most intuitive and fully automated SaaS application designed to ensure compliance with traceability and serialization standards. It seamlessly meets the EU FMD and MDLP regulations, along with other current and forthcoming compliance mandates that impact all participants in the supply chain, including manufacturers, wholesalers, repackagers, and third-party logistics providers. Moreover, our solutions are consistently updated to adapt to the evolving regulatory landscape, ensuring that your operations remain compliant and efficient.
API Access
Has API
No
API Access
Has API
No
Integrations
Alumio
Yes
Built2Buy
Yes
Codeless Platforms Alerting Software
Yes
Codeless Platforms BPA Platform
Yes
Microsoft Excel
Yes
Microsoft PowerPoint
Yes
SYSPRO ERP
Yes
Skynamo
Yes
Tangentia TiA Gateway
Yes
Vergo
Yes
Integrations
Alumio
No
Built2Buy
No
Codeless Platforms Alerting Software
No
Codeless Platforms BPA Platform
No
Microsoft Excel
No
Microsoft PowerPoint
No
SYSPRO ERP
No
Skynamo
No
Tangentia TiA Gateway
No
Vergo
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SYSPRO
Founded
1978
Country
United States
Website
www.syspro.com
Vendor Details
Company Name
SoftGroup
Founded
2020
Country
Bulgaria
Website
www.softgroup.eu/
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
Product Features
Pharmacy
Automatic Refills
No
Barcode Generation
No
Claims Management
No
Compounding
No
E-Prescribing
No
Electronic Signature
No
Forms Management
No
Insurance Processing
No
Inventory Management
No
Multi-Store Management
No
Online Refills
No
Pill Database
No
Pill Imaging
No
Point of Sale (POS)
No
Prescription Processing
No
Rx Image Scanning
No
Signature Capture
No