Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Your service department must be responsive to customers' needs and provide transparency. CRM for SYSPRO was designed for distributors and manufacturers. It gives your teams the tools to provide better service and assistance at every stage of your customers' journey, from initial purchase to becoming advocates. CRM for SYSPRO was designed for distributors and manufacturers who rely on loyalty, operational efficiency, quality, and customer service. Our integrated solution pulls data from every customer interaction, SYSPRO and other connected systems to help you build a customer-centric company. Our unique solution includes all the features that you would expect from a CRM system, plus some tools specifically designed to support recalls of lotted or serialized products, manage warranty contracts, and facilitate remote and in-house maintenance.

Description

SoftGroup is a global software firm that specializes in providing comprehensive traceability solutions tailored for the pharmaceutical sector. With 17 years of industry presence, we have earned a reputation as a trusted partner for serialization and aggregation solutions, catering to both major pharmaceutical corporations with extensive production capabilities and smaller Marketing Authorization Holders (MAHs) lacking significant manufacturing operations. By choosing SoftGroup, you align yourself with numerous small to medium-sized pharmaceutical producers, contract manufacturers, parallel importers, and distributors that share your commitment to excellence. Our flagship product, SoftGroup® SaTT Gateway, stands out as the most intuitive and fully automated SaaS application designed to ensure compliance with traceability and serialization standards. It seamlessly meets the EU FMD and MDLP regulations, along with other current and forthcoming compliance mandates that impact all participants in the supply chain, including manufacturers, wholesalers, repackagers, and third-party logistics providers. Moreover, our solutions are consistently updated to adapt to the evolving regulatory landscape, ensuring that your operations remain compliant and efficient.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alumio Yes 
Built2Buy Yes 
Codeless Platforms Alerting Software Yes 
Codeless Platforms BPA Platform Yes 
Microsoft Excel Yes 
Microsoft PowerPoint Yes 
SYSPRO ERP Yes 
Skynamo Yes 
Tangentia TiA Gateway Yes 
Vergo Yes 
Visual Planning Yes 

Integrations

Alumio No 
Built2Buy No 
Codeless Platforms Alerting Software No 
Codeless Platforms BPA Platform No 
Microsoft Excel No 
Microsoft PowerPoint No 
SYSPRO ERP No 
Skynamo No 
Tangentia TiA Gateway No 
Vergo No 
Visual Planning No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SYSPRO

Founded

1978

Country

United States

Website

www.syspro.com

Vendor Details

Company Name

SoftGroup

Founded

2020

Country

Bulgaria

Website

www.softgroup.eu/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Product Features

Pharmacy

Automatic Refills No 
Barcode Generation No 
Claims Management No 
Compounding No 
E-Prescribing No 
Electronic Signature No 
Forms Management No 
Insurance Processing No 
Inventory Management No 
Multi-Store Management No 
Online Refills No 
Pill Database No 
Pill Imaging No 
Point of Sale (POS) No 
Prescription Processing No 
Rx Image Scanning No 
Signature Capture No 

Alternatives

Alternatives

SYSPRO ERP Reviews

SYSPRO ERP

SYSPRO
SpineNEXTGEN Reviews

SpineNEXTGEN

Spine Software Systems
SOFTDMS Reviews

SOFTDMS

Pharma Soft Sol
EZlytix Reviews

EZlytix

EZlytix LLC
Ecogreen Reviews

Ecogreen

C-Square Info Solution