Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your service department must be responsive to customers' needs and provide transparency. CRM for SYSPRO was designed for distributors and manufacturers. It gives your teams the tools to provide better service and assistance at every stage of your customers' journey, from initial purchase to becoming advocates.
CRM for SYSPRO was designed for distributors and manufacturers who rely on loyalty, operational efficiency, quality, and customer service. Our integrated solution pulls data from every customer interaction, SYSPRO and other connected systems to help you build a customer-centric company. Our unique solution includes all the features that you would expect from a CRM system, plus some tools specifically designed to support recalls of lotted or serialized products, manage warranty contracts, and facilitate remote and in-house maintenance.
Description
Intelli DMS is a cloud-driven Dealer Management System designed specifically for original equipment manufacturers (OEMs), producers, distributors, and dealer networks, aiming to optimize aftersales processes and enhance visibility across the entire network. This innovative platform consolidates essential functions such as service management, work order processing, technician scheduling, parts inventory management, warranty claims handling, customer record maintenance, and dealer performance analytics into a unified system.
Highlighted Features:
* Management of Service Work Orders
* Creation and Control of Service Job Cards
* Dashboards for Dealer Performance Evaluation
* Monitoring of Technician Productivity
* Management of Customer and Vehicle Lifecycles
* Oversight of Multi-Location Dealerships
* Visibility for OEM Networks
* Integrations with ERP, CRM, and Parts Catalogs
By replacing fragmented systems, spreadsheets, and manual workflows, Intelli DMS empowers dealers to boost productivity, minimize errors, accelerate service delivery, and improve customer satisfaction. Furthermore, it provides OEMs with immediate operational insights and enhanced oversight of their dealer networks, ensuring a more cohesive and efficient operational framework. Ultimately, this platform positions users for better growth and adaptability in the competitive automotive market.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Alumio
Yes
Built2Buy
Yes
Codeless Platforms Alerting Software
Yes
Codeless Platforms BPA Platform
Yes
Microsoft Excel
Yes
Microsoft PowerPoint
Yes
SYSPRO ERP
Yes
Skynamo
Yes
Tangentia TiA Gateway
Yes
Vergo
Yes
Integrations
Alumio
No
Built2Buy
No
Codeless Platforms Alerting Software
No
Codeless Platforms BPA Platform
No
Microsoft Excel
No
Microsoft PowerPoint
No
SYSPRO ERP
No
Skynamo
No
Tangentia TiA Gateway
No
Vergo
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SYSPRO
Founded
1978
Country
United States
Website
www.syspro.com
Vendor Details
Company Name
Intellinet Systems
Founded
2006
Country
India
Website
www.intellinetsystem.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
Product Features
Dealership Management
Accounting
No
Auto Dealerships
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
Equipment Dealerships
No
F&I Management
No
Financing Management
No
Form Printing
No
Lease Management
No
Marine Dealerships
No
Online Inventory
No
Parts Management
No
Powersports Dealerships
No
RV Dealerships
No
Service Department
No
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
No