Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your service department must be responsive to customers' needs and provide transparency. CRM for SYSPRO was designed for distributors and manufacturers. It gives your teams the tools to provide better service and assistance at every stage of your customers' journey, from initial purchase to becoming advocates.
CRM for SYSPRO was designed for distributors and manufacturers who rely on loyalty, operational efficiency, quality, and customer service. Our integrated solution pulls data from every customer interaction, SYSPRO and other connected systems to help you build a customer-centric company. Our unique solution includes all the features that you would expect from a CRM system, plus some tools specifically designed to support recalls of lotted or serialized products, manage warranty contracts, and facilitate remote and in-house maintenance.
Description
Enhance your focus on customer needs by simplifying and unifying the way you gather and handle customer information from initial contact to the final interaction. Our Web Form editor allows you to effortlessly design intelligent forms that can be utilized across various devices and websites. You can leverage data collected through these Web Forms or import your own to create tailored letters, emails, PDFs, and spreadsheets. By communicating swiftly and effectively through a range of digital channels, you'll elevate customer satisfaction. Manage all your customer communications from a unified dashboard hosted in the cloud. Seamlessly connect with CRM systems and other cloud-based or internal solutions to provide a comprehensive end-to-end experience. Foster collaboration among team members, whether they are in the same location, different offices, or external partners, to efficiently manage customer cases. This approach not only enhances internal efficiency but also leads to a more responsive service for your customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Alumio
Yes
Built2Buy
Yes
Codeless Platforms Alerting Software
Yes
Codeless Platforms BPA Platform
Yes
Microsoft Excel
Yes
Microsoft PowerPoint
Yes
SYSPRO ERP
Yes
Skynamo
Yes
Tangentia TiA Gateway
Yes
Vergo
Yes
Integrations
Alumio
No
Built2Buy
No
Codeless Platforms Alerting Software
No
Codeless Platforms BPA Platform
No
Microsoft Excel
No
Microsoft PowerPoint
No
SYSPRO ERP
No
Skynamo
No
Tangentia TiA Gateway
No
Vergo
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
SYSPRO
Founded
1978
Country
United States
Website
www.syspro.com
Vendor Details
Company Name
Inforama
Founded
2008
Country
Ireland
Website
www.inforama.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
Product Features
Forms Automation
Approval Process Control
Yes
Archiving & Retention
No
Collaboration
No
Document Indexing
Yes
Drag & Drop
No
Full Text Search
Yes
Remote Document Access
Yes
Rules-Based Workflow
No
Text Editing
Yes
Version Control
No